Map
Detailed Information
- Place Types Casino
- Address Av. Del Morro s/n, Marinero, 71980 Puerto Escondido, Oax., Mexico
- Coordinate 15.8577308,-97.0585581
- Website http://www.hotelsantafe.com.mx/
- Rating 4
- Compound Code VW5R+3H Puerto Escondido, Oaxaca, Mexico
Photos
Reviews
Santa Fe is a wonderful place to stay, the rooms, food, and location are the best in the area, but it is the excellent staff that make my yearly stay so comfortable. Also, the transportation link to Huatulco airport, Oscar, is always pleasant and reliable, with lots of local knowledge and good English.
Good value for money and good position. Clean, well kept. Rooms good and clean.
Overall, I liked the Santa Fe, but there were several issues with this hotel.
First, I reduced the rating by one point due to the very poor Internet service at the Santa Fe hotel. It was very slow and many pages would not even load due to the poor performance.
Second, we had a faucet that leaked in the bathroom sink. I reported the problem, a maintenance man looked at it and said he would repair the faucet the next morning. He may have come while we were out but bottom line is it was not repaired. We had to use towels to absorb the leaking water while we stayed at this hotel.
Third, there was a lamp unplugged with no light bulb. I would expect housekeeping to alert maintenance that the lamp was not working, but this was never addressed during our stay.
Forth, we had to request additional towels each day for an additional person staying with us. Housekeeping never seemed to know how many were in the room.
Fifth, maintenance does not seem to be a priority. It's an older facility that requires additional attention.
Due to all the additional issues I lowered the rating another point.
Great seafood. Fish and chips is best in town
1st day here. A little bit rustic. Has a lot of personality. People working here are simply the best.super views from the upper level patio for coffee. Beach looks like a great one to walk and explore. Check it out later.1st impression is I would like to stay here again
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