MFC My Documents

The employees are not competent. In window 15, they did not say that when extending the return for kindergarten, they need a certificate of income, they just said that they needed a work book, since I am unemployed. How much I worked and when I quit, I told them, asked again if I really didn’t need a certificate of income, since it was a working period, they only said my labor. As a result, you come with collected documents and they tell you that you need a certificate of income. How so? When I came for the first time, at window 15 , accepted the girl, I do not remember the last name, but then she called an employee, apparently more experienced, to clarify about the income statement, and she also said not to provide it. A girl in a blue jacket, with a square, light brown hair, who apparently controls the work of employees, also turned out to be incompetent. Be careful. Today I brought this unfortunate income statement, gave a coupon and sent it to the 2nd floor, so the queue did not advance for the first hour at all! Document managers sit without clients, the queue does not move Today I observed such a situation, a girl was sitting at window 40, let go of the clients, then called a non-existent coupon P088, in my opinion, she was sitting there doing her business, but she did not have a client and did not have a client, I specifically watched, she sat for 40 minutes sitting idle. Then slowly I went about my business.

Excellent MFC, the only thing I would like to have one window - there are computers, why not accept documents for ANY services in one window?

Have been three times already. As always, they issued them quickly, after registration they immediately called out the window for paperwork.

Email the queue goes out of order, because they are pre-recorded, the manual is rough, just like the document managers, but there are also good ones that help to understand your question. For those who are going to work here, think 100 times.

It is a very unpleasant place, the employees themselves do not know what to do, freaks out, snaps, the second time I come, and try to transfer their ignorance and mistakes to me, send your employees for training or education, it is very unpleasant to watch how the employee begins to freak out because of his stupidity.