Map
Detailed Information
- Place Types Veterinary care
- Address 12555 Adams Rd, Granger, IN 46530, USA
- Coordinate 41.7544444,-86.1122222
- Website https://krydervet.com/?utm_source=google&utm_medium=organic&utm
- Rating 4.5
- Compound Code QV3Q+Q4 Granger, IN, USA
Photos
Reviews
On your Facebook you asked for everyone to take patience and that we should treat the staff with respect... now after speaking with your front desk i can TOTALLY understand why people are getting upset with your staff. Please advise the receptionist if she’s not going to treat PATIENTS with respect she needs to find another job. All I did was ask to schedule an appointment and this women wasn’t the rudest person I’ve ever met... ended up hanging up on her.
Their receptionists are awful - they, in all honesty should be the friendliest as those are the first ones clients see or hear. I will say, Dianne and Jenny are great. Sharon...wow. Her tone of voice is dull and monotone. My whole family comes there and a closenrelative inquired about getting a dental done on their cat. Sharon was exceptionally rude about answering questions and costs. Cost is not a concern with my family. She was irritated when she had to ask a question twice, less than helpful and wouldn’t explain anything as to WHY the cat needs bloodwork. Of course, we will do it, but explain it Sharon! These clients pay your salary and if it wasn’t for them, there would be no job for her to come back to. I saw another review was about Sharon too. Maybe, just maybe Sharon needs to have some classes on customer care or let her go. Her lack of compassion, respect and kindness is appalling. I’m sure that job is incredibly tiring as the public can be exhausting. Please, at least sound happy or fake it.
I had to take my favorite cat, Leedo, in to be put to sleep a few years ago (he was 18 years old), and I was being very stubborn because I wasn't ready to let him go...that staff and doctors were very patient with me. And I will always appreciate that...they understand how hard it is....
Their receptionist is rude and I frankly would never take any pet to them. In this stressful environment, they only made things more stressful. They refused to see my 12 year old dog that we must lay to rest. So with her large size we must now take her clear across town in the bed of our truck. I thank you for not helping us in this very stressful time. I will never call your clinic again.
I had to take my 17 year old cat Simon in which was one of the hardest days of my life. I just want to give a special thanks to Dr. Covey and the staff you guys were amazing and very thoughtful. They got me right in and gave me all the time I needed without any rush and a private room with a private exit. They made me paw prints of my sweet baby and even sent me a sympathy card in the mail. I can not thank you guys enough I will remember this day forever and I'm so glad that I came to you.
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