Lakeshore Funeral Services Inc

So me and my family agree that we did not have a good experience with this funeral home. We believe that it was some sort of confusion on how much our loved one expenses should have been and when I asked the dr Eddie latimer for a itemized list of expenses we were not able to receive that list. And when she did finally get a list it went as follows 2000 I forgot what that was for +650 for embalming +400 for preparation + 400 for service this is how far we got because there was a caller which I believe to be her daughter calling over three times as dr Eddie was explaining the list to me and my family causing dr Eddie to pause three separate times and on the third time dr Eddie latimer miraculously remembers what she was previously explaining to my family about the itemized list was not the one she charged us for and that we picked out some package. So in turn me and my family never got a itemized list of what it cost to put our loved one in the ground we also find out at the end of our discussion that the caller which was her daughter is the supposed manager of lakeshoreby the way. She also insulted my intelligence by asking us was this over the 50dollars she said was owed to us but actually it was a question of 990 either way it should not matter if it was a question over a $1.00 I should of gotten a better answer than what we got we still don’t have a itemized list of the expenses nor do we know why it says something is included if it wasn’t. After trying to figure things out me n my family felt like we had no choice but to sign paperwork because dr Eddie was determined not to give us a itemized list of what we were being charged. Then hugs us and says her establishment wouldn’t beat us out of money but for some reason we feel like she did and we won’t ever know.