Map
Detailed Information
- Place Types Florist
- Address 825 Cerrillos Rd, Santa Fe, NM 87505, USA
- Coordinate 35.678661,-105.9514538
- Website https://www.ediblearrangements.com/stores/825-cerrillos-rd-sant
- Rating Unknown
- Compound Code M2HX+FC Santa Fe, NM, USA
Photos
Reviews
Hours are not correct online nor is the website working correctly. It allows you to place an order even if the store is closed. I placed a same day delivery, and received an email confirmation my gift would be delivered the day I requested.
I found out the next day my order was never delivered. When I called to request my next day delivery refund, they weren’t able to do it. They said it’s been that way for 5 years. I order from Edible Arrangements all around the country and never has it been that way. They offer next day free delivery online always.
When I asked for customer service number they were not able to provide one.
I had to cancel my order altogether, We are not able to support a business who doesn’t care about their customers, still waiting for the refund to post.
After reading the other reviews about the quality of the arrangements, sounds like we made the right choice not to go through with our order.
I have been a recipient of Edible Arrangements and have always been happy. I have also ordered a few times but my recent Mother's Day order was a miss and completely wrong. When I called the shop to explain I received the wrong order I was placed on hold bounced around between two people and then told that they were very busy and the girl arranging the orders was sure she produced the arrangement I originally selected. I told the manager I was willing to email a photo showing that I received the wrong order. I was told that they would refund the difference of what I received versus what I paid for and can use a discount in the future. My frustration is this was a Mother's Day gift for my mom and I selected and paid for the arrangement I wanted for her not whatever the store decided to give me. Instead of offering to take pack the wrong item and replacing it with the correct one I was passed a quick portion of a refund which is still pending and a discount to ensure I have to buy from them again. No, I won't unfortunately. The other issue is that half of the strawberries in the order were old and mushy. I'm not sure why their quality of work has gone down. They use to be the best. Very sad to have such a lame experience especially for the price paid.
Perfect gift for any occasion! I have had consistent results when ordering for different states and locations. Fresh fruit and arrangements exactly as ordered! (I ask the recipient to send me a picture of the arrangement when they thank me.) Now...how do I get friends to send me one for my birthday?
Everything about this experience was unprofessional. Had contact with three different people and they were all terrible. Deflected responsibility and didn’t apologize for terrible service. They didn’t read the directions to call the cell phone before delivery and it would of saved us and them a lot of hassle and stress. I don’t recommend this business. Fruit box ok.
My online order was slightly messed up missing a mug and snowman but the manager Harold called me to make it better the next day. When picking up my replacement arrangement I was a few minutes late and almost missed their closing but luckily the very nice lady closing up had waited a few extra minutes in her car for my hopeful arrival. She didn’t have to do that but they both went the extra mile to make sure this experience was better. Because of them I will continue to use edible arrangements plus they are good even if they are a little pricy
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