Norman F. Chance Funeral Home

I honestly would of loved to give this funeral home 5 stars. The staff is very nice, the facility is very nice. However I spent over $6,000 for my brothers funeral which him being laid to rest and everything being perfect meant a lot to me. Well started off so many misspelled names in his obituary & wrong birthday as Wells I was told they would put another one out in the paper with the right spelled and dates (he has 4 young children who I wanted to save them for) that was never corrected. Fast forward to the day of the showing. I went in and paid the remainder of the $ I counted it out in front of the man he came back and said I was short $100 which I knew for 100% fact I wasn’t I couldn’t it a million times even in his face, I asked to recount it he said I couldn’t because he already put it up so I over paid $100. we was supposed to have something like 200 of the little memorial cards we had maybe 30 all with the wrong birthday yet again on them. They ended up bringing more with the right date but the picture on the front had lines thru it looked like their printer was running out of ink. I finally decided to look in the memorial book we all sign as we come in the showing yet AGAIN my brothers birthday is misspelled and most of his siblings names. Then to put the icing on the cake I received the 4 death certificates I ordered from them and ALL have the wrong birthday. I called a couple weeks ago they said they would get the issue fixed and Calle me right back. I still haven’t heard a word. I’m just super upset because all of this for my brother should of be perfect!

Was there last week for a loved one. Sadly enough the staff is not helpful at all, (to busy talking with each other.)The building is in disrepair and is need of an update years ago. Pick elsewhere to go.

After a death in the family, planning a funeral is tough, but the staff at Chance Funeral were so amazing. They helped us arrange our father's service and it was beautiful. It was just the way he would have wanted. They are so attentive to their clients needs; it was like we were family. Their prices on caskets and services are some of the most competitive in Indianapolis; which is one reason we chose them initially. They proved they are the funeral home to trust in Indianapolis. We have found our funeral home for years to come, If you need to plan a funeral, call Chance Funeral because they are so great with clients and families and offer reasonable rates for their services.

Very friendly and professional. Explains everything in great detail and youll leave feeling reassured that your in good hands!

Very friendly they make you feel comfortable. Great prices.