New Winchester Animal Clinic

Great staff and service! My dog was very ill they checked her out informed me of test options to identify problems and then treatment options with approximate cost of procedures. They immediately got busy and I was able to take her home that afternoon. She is happy, playful and alert again. I am so thankful for them taking such good care of her and they did it for less than lowest estimated cost.

The absolute worst experience I have ever had at a vets office. The people were rude upon my arrival. After waiting for 3 hours, my 10 month old puppy was able to be seen for vomiting and diarrhea. I am an educated person who has done research on potential problems my dog my may be having. The vet and the vets assistant were getting irritated and frustrated because I was “asking too many questions”. Anyone who loves and cares for their dog like their child, would ask as many questions as possible. They wanted to give X-rays and bloodwork. Because my dog and I both have separation anxiety along with adverse experiences from prior vets offices, I requested to go back with him. They informed me that I could not go back with him, so I agreed to let them take him back. They took my dog back, and 2 minutes later, the vet walks into the the room I’m waiting in with adrenaline pumping, nasty attitude and very unprofessional. She told me that if I don’t trust them to take care of my dog then don’t bring him. After she approached me in such a hostile manner with adrenaline surging, I was very confused because they already had my dog in the back room. Considering her state of being, I confirmed that i did not trust that so they brought me back my puppy. I’ve never been hostilely confronted for asking questions because I want to know and care about my baby. The vet literally pushed my back and my dogs tail and slammed the door as I was walking out the door already. I asked the vet why she was being so aggressive and hostile, and she said it was because I was asking too many questions and wanted to be with my dog. If you care about your animals or have questions and would like real help from a professional veterinarian, this is absolutely not the place to take your animal. Especially after the fact they pushed my dogs tail out of the way and slammed the door on us. They assaulted my dog . They assaulted my dog in front me, I cannot image what they would do to him without my presence . Do not ever bring an animal to this clinic . Now I see why I shouldn’t trust them. They are abusive to both humans and animals. Lawsuits are in order. A veterinarian is the last place I would imagine anyone to assault an animal .

Went to the walk in clinic available Mon - Fri 11AM -2PM. They're very carefully observing human and animal safety. All employees and entering humans wear masks. After letting them know you're there, you're given a pager to wait outside or in your car until they're ready for you. The staff is very good with the fur babies and Dr. Maloney is very knowledgeable, friendly, gentle with the animals and explains things very well while taking all the time you need to feel comfortable. Great prices!! I highly recommend them!

The people here are kind, caring, warm. The prices for services on dogs &cats are lower. Not lower quality- just lower prices. They seem to do a lot of big animals too. I won't take my golden retriever anywhere else.

The staff is amazing and very helpful! They’re very personable and compassionate. While my dog had a litter of 14 & the runt wasn’t doing well so I’m a rush to get the puppy the treatment needed, they prepared the items so I could quickly pick it up. They were even willing to stay open until I arrived as traffic delayed travel time. Very affordable & professional!!