Veterinary Wellness Center of Glen Rock

After 3+ weeks of trying to make an appointment to get a molding for a brace for our dog, and getting x-rays sent over, the Veterinary Wellness Center of Glen Rock told us they are not currently doing brace moldings due to covid-19. We had to call time after time to mention we were still waiting for a call from the vet. Why it took them weeks to tell us this is incredibly unprofessional and our dog is still with a splint and wrap now for weeks longer than needed as well as costing us over 200+ of dollars of re-wraping cost from our current vet. I am sincerely disappointed in this veterinarian's office, and do not understand why Covid-19 has any reasoning for why my dog couldn't be sent in for a molding.nnI would just like to add that the comment below is an utter lie, my father called this afternoon 9/4 after still not receiving the call back from 9/2 Wednesday's call. We had given them our home phone and 2 cellphones in concerns that they weren't reaching us, we began calling on the second week in august when I made the first phone call to request the visit! I was told that the doctor was going to call back in reference to the procedure because sedation would be needed and they were unsure how they were handling the situation during covid. I WAS NEVER at any point offered an appointment offered, you might want to check with your receptionist and your call logs. Also my father would have never had to check with his wife, he would have taken the appointment no matter the date or time. My father, mother and myself were all home after 5pm today 9/4 and NONE of us received a call from you or a voice-mail in fact not one was ever left in all the times we've called other than once in the very beginning. The current vet is EXCELLENT and came highly recommended (animal emergency referral) whom are the ones that recommended our dog had gotten fit for brace weeks ago. Their records indicate that the x-ray was sent August 26th. I'm sorry if you truly believe this review is unfit.

So glad I found this office after never feeling 100% satisfied with a vet for my cat Ivy!! This staff is wonderful from start to finish. Even during these troubling times they are on their A game and offer only the best service. Dr Sepulveda is so kind and very knowledgeable. I feel so comfortable knowing Ivy is always in great hands at this practice.

Excellent Doctor and staff. I always feel my dog is in great hands.

Wonderful staff, so attentive a great place to take your animals. Highly recommended. Dr. Dennis is amazing & treats every patient like they're his own. Truly white glove service.

I took my cat there as a 1st time patient. They kept me updated by phone on what was going on with the cat. The vet himself called to discuss my cat's treatment.