Edible Arrangements

Yes, I would recommend this location. The fruit platter was not only beautiful but the fruit was fresh. The pumpkin cheesecake is fabulous! I spoke to the sales person on the phone with questions and he was so helpful, professional and kind. The delivery man today was the same. Good customer service is so hard to come by lately and I thought these two employees should know that their hard work is appreciated especially their great attitudes! Keep up the good work!

Edible Arrangements as a whole is overpriced. But this location is one of the better ones they have. They made a great big last-minute arrangement for my in-laws. It was ready on time, the fruit was fresh and the recipients were really happy with it. That's all I care about.

Placed two orders for Mother’s Day which I had planned to pick up around noon which in hindsight was the worst decision I could have made that day. It led to waiting in line for two hours alongside approximately 30 other people in line which is great during a pandemic (picture people definitely not staying 6ft apart along with some brave customers who scoffed at the idea of wearing masks in public, only to begrudgingly be made to wear one by the police that got involved later on). I definitely don’t want to fault the employees but at some point, there has to be a correct way to manage and address the expectations of the troubled customers (heard many people were snubbed at the counter inside when trying to determine the whole situation including my own mom) and troubleshoot the management issues that were happening internally that Sunday. In the end despite telling customers that they had to wait in line to pick up their order, the employees brought out the orders outside haphazardly and started calling out names one by one, not in the order of those waiting in line, beckoning people to instead make their way through the crowd to pick up their order. Speaking on the product only, it was a bit lackluster. The chocolate dipping on some of the fruit looked a bit rushed and the grapes that were skewered looked either too tiny for the job or perhaps it was also rushed which was probably the case; it looked a tad bit off. The fruit itself was delicious so looks could be forgiven but having paid extra for a Mother’s Day package and receiving balloons that from my recollection said “Thinking of you” and not in line with the advertised Mother’s Day balloons, it’s laughable and clear as day that this store in Clifton was not prepared for the holiday rush. For the best results, I would hold off on orders for big holidays.

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Placed an order on May 9th, to be delivered on that day, for my daughter as a Mother’s Day gift. It was confirmed. Never delivered. Called my credit card company on the 11th because this store is closed on Sunday’s, and they charged the credit card. Waited until Wednesday, the 13th, giving them time to deliver since I know Mother’s Day was potentially busy. Today is the 16th. Still no delivery. Today I put in my credit card dispute. Can’t wait for the excuse. Btw, address is correct and so is the telephone number. I never got a call from them.