Edible Arrangements

I’ve ordered from Edible Arrangements numerous times and have never had problems like I’ve had with this store. The manager is a young man with a accent who is very disrespectful and not helpful. I ordered the 6 personal cheesecakes with chocolate dipped fruit on top for Father’s Day. My father received his order with his cheesecakes torn apart and pushed all to one side in pieces. Almost as if someone dropped the box, picked it back up, and delivered it. When speaking to the manager he advised me that he really could not help me because he has no drivers to pick up my fathers order and replace it and that he is also too busy with his other orders. He even gave me his personal telephone number and I sent him pictures of the box and the presentation and he told me, ‘give me my items back, then I’ll refund you.’ He also tried to explain to me that he wouldn’t be able to get the ‘refunded’ items back to me until 6/22/2020, Father’s Day is only one day and it is on 6/21/2020. He has not apologized and his excuse was that New York roads are bumpy and have potholes, therefore it’s only right that my items come out of the slots and basically a mess.nnI understand business get busy on holidays as such but this is the business industry. People pay for these treats and it’s very upsetting to receive them in a disgruntled manner and have no one be able to help them because they are too busy to care about your experience. This is NOT a good location to order from. Save your money and choose another location in the Yonkers area.

The service was fantastic. Not only were the strawberries very fresh, but the presentation was beautiful. Also, my Mom was called in advance to see if she would be there for delivery, and the individual who delivered them was courteous and polite.nnWill definitely use them again!! Thank you.

I order an arrangement and it was delivered today. I am very happy with the delivery service. Lori delivered the arrangement and she was awesome, five stars for her. The quality of the arrangement was great. I will definitely order again from this store.nThank you!!!

Worst service by far ! I would NOT recommend this location to anyone. The employees are very rude, I tried placing an order for my colleague’s birthday, not only did they give us an incredibly hard time but the employee that assisted me told us THE ADDRESS DOES NOT EXIST, yet I’ve visited her house plenty of times! The entire experience was not only frustrating but exhausting.nTheir behavior is not very kosher; in the end my colleague was devastated since she never received her special gift! Edible Arrangements seriously needs to look into this location because they’re are just bad business overall!!

Very disappointing! I came in to get a box of chocolate covered strawberries. The man that was working there at the time did not seem to care that I had walked in. He just walked out and was standing by the window with a drink. The place smelled like so much chemicals. I immediately walked out. I couldn’t stand the strong disgusting smell from this store.