Candela Leonard A DVM

Recently BANFIELD HOSPITAL Manahawkin, NJ was a huge disappointment to me and my cat.nI took my lovable older cat, there because every few days or so, he would throw up his food.nDr. Candella waited on us. He explained that it maybe either that he was a diabetic or maybe it was a Giardia parasite. I got to thinking, while waiting for him to return to the room, if my cat is a diabetic then, I would be paying for a the Giardia Test and the fecal test for nothing. When he returned, I was given a huge amount, for my estimate. I then said, I think I would rather go with the Basic blood work first. They then said we will call you in an hour with the results. I waited and waited and waited and two hours later, just at the minute when I walked out of the room, they called. When I tried to call back, I got that wonderful recording, saying that they were closed. When I played the message back that they had left, they said that his blood work was fine, but I had to make another appointment and pay for another office visit to find out what was wrong with my cat. Now I am out 240.00 and I still don't know what I wrong with my cat. They want to charge me again for another office visit. Can you imagine going to the Auto center and having to pay for a guessing game and to have to bring your car back each time. That's what it felt like. And also when I requested that they send me the blood work results, they gave me the same story as last years, when I requested my other cats results for his records. They said Oh We ARE OUT OF STAMPS, at that instant I remembered, that same excuse from before.nAre they really still waiting for Stamps a year later. Liars. Shame on you Banfield.