Pinkerton Animal Hospital

Dropped my perfectly healthy dog off for surgery on Oct 5th. Surgery was for an injury, otherwise healthy. Waited until i had my ashes to share this. My dog went into surgery, when she was sedated they started saving her and some time during this her heart stopped, however per her Vet, she was NOT on a heart monitor. They revived her after her heart had stopped for an estimated time of 3-5 minutes or so they say. I was called and told i could pick her up the next morning but no such luck. Make a long story short my dog ended up blind, deaf, had seizures, nerve and brain damage. I was told she be fine, however she never made it home. I had to have her euthanized after 7 days of suffering and not getting better. Not being told of course what actually happened, but tried to shift the blame saying she must have had some head trauma in the past (hell no!) or underlying conditions which the vet later retracted. She has been sedated twice before with no problems. First 3 days i pretty much had to beg for updates and was told at one time they didn’t have time to update me on my critically ill dog. Updates were better when i complained. Was allowed to come see her 3 days later and i was shocked. I seriously couldn’t believe what had happened to my spunky little dig. She was laying in her bed, unable to move, see and hear. To add insult to injury when i received her ashes the certificate stated a different breed of dog. The crematorium finally called me today and confirmed that the breed stated on her tag came from Pinkerton. After all they did to my dog they didn’t even put in the effort to look in her records what breed she was and just tagged her as a mixed breed when she wasn’t even close to a Pomeranian mix. Left me wondering for 5 days if i have my dogs ashes in my shelf or not. I was charged over $700 including cremation for the pain they caused my dog and me! NEVER AGAIN!!!!

I will NEVER take my babies anywhere else. The care and kindness of when two of my babies at there end and the amount of kindness to my two living babies, next to you guys, NOBODY even comes close, or could even dream of comparing. Thank you all for everything, the good times and my bad times, some how, during my bad, You Have always taken the time, step by step and got me thru it. THANK YOU.

Pets and their owners are well taken care of at Pinkerton. The compassionate, hard working staff are always willing to explain everything, and answer questions. They also take Covid precautions seriously.

I took my fur babies here for the first time and the techs and the veterinarian were great. Due to covid, they had to do curbside service and the wait time and service was phenomenal. I thought the price was reasonable as well. The veterinarian gave me a call after the exams to explain how the fur babies were doing and went over the treatments they were getting thoroughly.

Recently had to bring my cat in for updated vaccines. The main lobby was still closed because of Covid. Normally I hate going in because the gals at the front desk are kind of rude..but this visit was extremely pleasant! The system they have set up works great, the vet called me after my cats exam and vaccines to tell me how it went and asked if I had any questions. Then the girl with long, dark, straight hair brought my cat back out to me, she was very friendly and professional. Well done Pinkerton