Petco Vaccination Clinic

Took my two small Maltipoo dogs to get groomed at BlueSprings Petco. I brought my dog vaccine papers which were typed by my veterinarian. Nicole told me she could not accept my 4 lb dog’s rabies shot because the date of the vaccine was hand written by the vet. I found this ridiculous since there is no way they can verify that the dogs I am bringing in are even who I say they are without birth certificates. It was obvious the staff just didn’t not want to work. I found the staff to be unprofessional and will consider this a sign that they would not handle my babies with care. This place is way too pricey anyhow and I will not go back. Definitely do not recommend.

My review is on the grooming side.....the groomer was very kind but after getting my dog home and really having an opportunity to look him over this weekend, I, along with others, realized just how uneven, missed sections and over all how disappointed I am with the way he was groomed. Extremely disappointed! I paid $60 for something that I probably could have done just as good. I do plan to contact them this evening and hope that they will back up their quality of work. If so, this rating may be changed, but until then, I’m very disappointed and will not be taking my dog back.

The store itself is ok it’s the employees that bring this place down. Rarely anyone is knowledgeable in the fish area and it always takes a few minutes to get anyone to help you back there. Courtesy begins and also ends at the door when they greet you. If you know what your after and go in and get it your good, if you need help ... go somewhere else.

Going to Petco to get crickets 10:30 in the morning Sunday May 6th. Maybe a total of 5 customers. 1 sales associate up front, one sales associate in Aquatics helping a gentlemen with fish, a manager looking like she was cleaning the reptile cages. The sales associated called someone for help back in the back for crickets. The one sales associate that was helping a gentleman with fish no problem. The manager cleaning the reptile cages looked at me twice, didn't bother to ask me if I needed help. big problem!. She was paged to the front of the store. After 10 minutes I walk to the front of the store, she was chit-chatting with a friend. I Asked the sales associate if there was anyone else to help me, because the manager just looked at me and didn't bother asking if I needed help. Sales associate said oh Jill and then laughed, no there's no one else. I walked back to the back looking for another sales associate, there was no one available to help. I walk back up to the front of the store, manager was still chit-chatting with a friend, told the manager and the sales associate I'll be back when someone decides to do their job and help people. Never have I experienced such poor customer service at the store. It's always been top-notch . of course it's always been probably when the head managers been around and everyone decides to work because they want to save their jobs

i have had great experience with grooming and Alex with puppy training. We will start our canine good citizen class soon.