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Hy-vee floral
Hy-vee floral
Hy-vee floral
Hy-vee floral
Hy-vee floral
Reviews
Lauren Birkeness (05/05/2020)
Most of the time, I order or pick up flowers from Hyvee Floral. They always have a great selection/ quality regardless of range of prices.nA few weeks ago, I was not as usually satisfied with a floral order and out to say the order wasn’t to their usual standard of service. A few days later, the floral manager was AMAZING in giving feedback to the problem. I really appreciate her customer service as it strengthened my loyalty with this business. Thank you thank you thank you. Props to a great manager. Really appreciated.
Jim Smith (09/24/2020)
Floral shop lady (blonde w A blackeye) acted like she didn’t have time customers. BTW. They were not busy at all. Not good for business. Straight up rude! I’ll never give them my business!
Linda (11/08/2020)
They called me back but was not home
Jim Towns (05/11/2019)
This review could have gone very differently. Our daughters Prom corsage was poorly done. When asked for improvements I was rudely addressed by the floral manager about how she cannot control Mother Nature and how the flowers grow. Of course I insisted on an improvement and gabe suggestions. Eventually a correction was agreed upon. When I picked up the corrected product the same manager was condescending and unapologetic. Even after I complimented the improvement and said thank you, I did not receive a “welcome” reply. Only a dirty look.nnI would guess if asked what the favorite part of this managers job is I would get something to the effect of ‘making people feel joy in the wakenIf sadness or on a special occasion’. This manager should reflect on her interactions with customers. Easily she could have done the right thing, asked if i was happy and apologized. Probably would have given 4-5 stars. People who represent an Organization and provide a service are far more valuable and impactful than products.
Nina (08/07/2019)
Came here to place a specialty order but needed some guidance since flowers aren't my thing. Instead of being helpful one of the employees was rude and short like she couldn't be bothered to answer my simple questions. I complained to the store manager and he was apologetic but she really needs to improve her customer service skills or find another job.
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2711 N Telshor Blvd, Las Cruces, NM 88011, USA
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