Companion Animal Hospital

Our dog was sick, and we took her to the nearest clinic which happened to be this one. They helped our dog, but we will not be returning. We had an agreed upon payment, and when I came to pay it, they wanted to charge me $300 more than what we were told on the phone. I told them I would pay the amount we’d agreed upon. They then refused to give us our dog. During the day, my wife had to call them three times to ask about updates on our dog, and they never mentioned the up charge or initiated the communication. We will not be returning.

I am a previous employee here. There is a lot about this place that people do not know about besides the employees themselves.nThe kennels for boarding: inside the boarding kennel room is complete concrete floors along with very little windows in the room itself to let in natural light. The dogs get left in the dark 90% of the time. In the kennels themselves there is concrete floor for your dog to lay on. The only “bed” your dog gets to lay on is a metal rack on the floor that is made of STEEL. After the kennel is cleaned it is not properly dried completely to where there is no water left what so ever, so your dog is laying on a cold, hard, wet, metal and concrete floor. The dogs in boarding only get let outside max two times a day and only get fed two times a day. The dog yard for boarding and daycare dogs do not have any grass or even Astro turf. The yards have nothing but gravel rocks and dirt.nDay care: Daycare is alright but some of the practices is unethical. Like for instance “doggy nap time.” The dogs are placed in a kennel for two hours without being let out to go pee or poop. They whine and cry to be let out. Their cries are ignored. The clinic closes for lunch so I can understand with the dogs being in the kennel for an hour but should be no longer than that if a person is at the clinic. The kennels stress a lot of the dogs out. There isn’t a big variety of toys for the dogs to play with either. Just Kong balls and Little Tykes play slides for toddlers.nVeterinary practices: The vets at this clinic are unprofessional and will push you to make a decision on what to do with your animal. They are not precise about certain things like finding a vein to inject fluids or making your animal comfortable after it endured something horrific. They vets will NOT let you stay with your pet if your pet is dying or in a large amount of pain.nPrices: prices are ridiculously expensive for how the animals are treated and for how professional this clinic is. They WILL take your money. Be prepared to be broke if you come here. They don’t care about their animals or their welfare they just care about making money.nTraining: I’ve never had any of my dogs trained at this clinic but the trainers do not seem qualified or know what they are doing exactly.nCleaning: the clinic is very sanitary. I perhaps though think the clinic is too sanitary as they clean your pets bowl with BLEACH. WHICH CAN BE HARMFUL TO YOUR PET IF NOT USED PROPERLY. THEY DO NOT USE THIS BLEACH METHOD PROPERLY.nnThis clinic has unethical, unprofessional, malpractices. Do not come here unless you want your dog mentally abused or euthanized for no reason just so they can take $400-$1000 out of your pocket.

I took my dog in yesterday for an exam because she was sick. Dr. Sent her home said she was fine billed me 127 my dog was worse this morning so took her back in to find out she has parvo was told treatment would be 1500 so took her to elpaso was billed 360 by companion for another exam that should have been caught yesterday. I wouldn't take another animal there to even be put down. This place is all about taking your money. If I could give a - rating I would. This place charged me 127 the first day and then 358 the next day elpaso charged me 738 for 4 days and complete treatment. Its not hard to see this place is only about getting cash.

Good staff and fast service

Estella is an incredible trainer! She loves Keeper so much! He's a very active puppy, but is doing well under her guidance!