VCA Olathe Animal Hospital

I am so impressed with this place! It's Labor Day weekend and we had a a rough night with my daughter's bunny displaying seizure-like episodes.nOur main vet was not available and it's hard to find a vet that will see a rabbit after hours or on the weekend... much less a holiday weekend, but we lucked out and found Olathe Animal hospital after calling around this morning. We had to drop her off as they were going to squeeze her in between appointments since they were fully booked today. Our rabbit was there for 3 hours and Dr. Mary Claypool called me 3 times to discuss observations/next steps, etc. While we think whatever it was may have passed and they were unable to see that anything was really wrong by this morning, Dr. Claypool was just fantastic to work with on the phone. She was warm and caring and she listened to everything... even checking her email to view a couple of videos of our rabbit's episodes. I was just so impressed with her responsiveness and care... even when it looked like our rabbit was doing fine. She didn't make me feel weird for dropping her off or anything. Great vet! I highly recommend them!

Dr Swift and Claypool are absolutely amazing with my pet rats! They're sweet and kind and are quick to help with tough decisions for what the best options are!

took my bunny, willow, here to get spayed and they took great care of her and called to check up on her during her recovery. they care greatly about your pets. i recommend them to anyone with rabbits.

Yes it was your facility fault. Because of your facility I dont have Puff anymore all I have is her ashes now.nnThis place says that they take this very seriously but guess what I haven't heard from any from this company they have took down my post and has block me from Face Book. I just wrote the truth on what they did to my Puff.nnI took my bearded dragon (Puff) in on 9/25/2020 they were treating Puff for Constipation on 9/26/2020 not even 24 hours my Puff had died. There wasn't anything said that Puff was in bad condition or a chance of her dying.nnI called and left a message that Puff has past on Saturday 9/26 and guess what never heard from anyone at VCA and when I called back I just got excuses after excuse on why nobody called me but they had time to get a card ready to mail me. I also asking for them to email me Puff's medical records which I thought they would get them then in an hour. I called back and the receptionist told me that she couldn't email Puff's medical records until she get permission from the doctor. Then she said that she was talking to one of the tech and they told her that Puff was in really bad shape if Puff was i bad shape then why didn't the doctor do more then what she did. Why did she send her home to die.nnSo pretty much this place took $176 and some changes and didn't tell me everything from what that tech told the receptionist and killed my Puff. Maybe if she was in that bad of condition as the tech told the receptionist maybe the doctor should have done blood work.nnThen that doctor had the nerves to leave a message saying that if I still had Puffs that I could bring her in and they can do an autopsy they just want my freaking moneynnIf I could I wouldn't even give this place a 1 star. I WILL NEVER REFER THIS PLACE TO ANYONE. PLEASE I BEG YOU ANIMAL LOVES PLEASE DON'T USE THIS FACILITY IF YOU REALLY LOVE YOUR PETS. I WILL NEVER BE AE TO HOLD MY PUFF ANYMORE BECAUSE OF THIS PLACE.

Good vet services. Pickup and drop off all from your car because of COVID. Good communication by phone both before and during the appointment.