Map
Detailed Information
- Place Types Veterinary care
- Address 5810 Antioch Rd, Merriam, KS 66202, USA
- Coordinate 39.0241608,-94.6889998
- Website http://www.banfield.com/veterinarians/ks/merriam/mrm?utm_source
- Rating 3.7
- Compound Code 28F6+MC Merriam, KS, USA
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
Easy and efficient! My dog has a sore leg, they were able to see her same day. Good communication with staff and doctor.
This location is extremely unprofessional. The lack of both customer service & veterinary training of the front desk associates makes getting any kind of legitimate, trustworthy answers to your questions or concerns nearly impossible. It took one 3 minute phone call to the Shawnee location to get a competent answer to the question that three different employees at the Merriam location could not answer. If you want 'big box' type veterinary care they might fit your bill. If you want personalized knowledgeable care, you should look elsewhere.
I took my cat here for an eye infection a few months back. First, I was not told they were doing drop off only until i showed up for my appointment. If i had known, i would’ve given my cat his anxiety medication. He was diagnosed with a viral eye infection and prescribed what was supposed to be a steroid eye drop to help with inflammation. I was given the wrong medication (one with only antibiotics, which can actually worsen a viral infection). When I returned it, I was given another medication, and when I got to my car I realized they had done the exact same thing and given me another antibiotic eye ointment and put a sticker over the name on the bottle hoping I didn’t realize. I went back again and they said “well we were out of the one the vet prescribed”. So the front desk staff took it upon themselves to substitute a completely different, not prescribed medication. When I emailed Banfield about my concerns I received no response. Be careful here. Who knows what other careless medication errors are being made. Had I not been someone in the medical field who knows medications, I would have been potentially harming my cat.
My pet was in and out for her vaccinations within 30 minutes. Fast and efficient. The staff informed me of the costs before taking her back so there weren’t any surprises
The staff is very rude and because the doctors fail to notate your account/file correctly, the staff in turn blames the client/customer. I do not recommend taking your pet to any Banfield Pet Hospitals. Both Merriam and Shawnee locations have dropped the ball when it comes to the care of my dog.
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