Map
Detailed Information
- Place Types Florist
- Address 1659 W Warm Springs Rd #110, Henderson, NV 89014, USA
- Coordinate 36.055936,-115.056271
- Website http://www.tgiflowers.com/
- Rating 3.5
- Compound Code 3W4V+9F Henderson, NV, USA
Photos
Reviews
I try to always pick up flowers here and every time I’ve gone (maybe 8 times over 2 years) I get great, personal service. Never rude. I’m always happy I picked a local business over the grocery store experience. The arrangements and price for them are excellent.
It’s so sad to see all these people drag a family business. She is just one person. Things happen and the future can’t be predicted. Not worth crying about online when we live in a world taken over by Walmart’s and Amazon’s!
They get one star because I can't give them zero. Flowers were ordered for a funeral service in Henderson. They apparently didn't have the plant in stock that I ordered, but instead of calling the florist that placed the order for me, sending something similar or of equal value, or passing the order on to another network florist, they sent an email to my local shop. There were no flowers for our loved one's funeral service and we looked like thoughtless idiots. There are other florists out there to provide reliable, thoughtful service-use them. TGI Flowers get a big fat zero!
UPDATE: Below you will see part of the response they gave to me. The response they gave me only furthered why you shouldn't do business with them. There are many other reviews where people have commented on their customer service problems and they still make excuses...
Response from the owner 2 hours ago
"My employees are professional at all times"
I only called about how much the prices were on their flowers, and she was really rude and snappy with me... immediately decided from her tone that I won’t be doing busy with them.
I placed an order with Bob, and I received outstanding customer service and attention to detail. Highly recommended!
My daughter just moved to Henderson area - It was very important to me to send her flowers on her 1st day in her new apt. I called a just a few hours before closing time - hoping I could pull it off. I spoke with Emily - she was very understanding, helpful and kind. My daughter received her flowers and it made both our days! Thank you TGI
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