Map
Detailed Information
- Place Types Funeral home
- Address 545 Willow Ave, Council Bluffs, IA 51503, USA
- Coordinate 41.258235,-95.852093
- Website http://www.cutleroneill.com/
- Rating 4.1
- Compound Code 745X+75 Council Bluffs, IA, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I did my funeral arrangements . With Cutler O'Neill. Both Matt & Steve were very helpful. I, was very pleased with all my arrangements. Everyone at Cutler O'Neill Very kind and caring. I, will recommend to my family and friends Thanks, again Matt And Steve. Dennis, Malone.
They've taken great care of my family and many friends family's for 3 generations, couldn't ask for better
I highly advise avoiding this funeral home, both as a potential employee and patron.nnThe cons of being a patron include:nnShady business practices. Will frequently push embalmings on families, even for cremation cases. Absolutely not concerned with educating families on what they are paying for versus what they are getting.nnManagement doesn't require embalming sheets to be filled out; necessary paperwork is frequently overlooked and discarded. Botched and messy embalmings are common.nnRacist, homophobic, and sexist comments are frequently made behind closed doors.nnThe owners will neglect families that do not have money. They will not attend the visitation and rarely offer any after-need care.nnThe cons of being an employee include, but are not limited to:nnGuaranteed 12-day workweek regardless of busyness; only four days off per month.nnFemale employees are required to only wear skirts or dresses.nnSalary pay (NOT hourly); the employee will not be paid overtime or for going on home removals. The pay averages out to 10-11 dollars per hour based on the amount of overtime done.nnFamily-owned. The children of the owner are not held to the same standards as non-family employees. There’s absolutely no room to grow within this company due to it being family-owned.nnShort-tempered and incompetent owners. Owners frequently yell and belittle all staff; had multiple employees quit because of management. There’s an extremely high employee turnover.nnWill be primarily working out of the preparation room. The owners like to squeeze every penny they can out of families; therefore they do not trust non-family funeral directors to run arrangements conferences.nnExtremely messy embalming room and crematorium. The rooms will go weeks (and months) without basic cleaning. Blood, dirt, and other dried fluids cover the embalming room floors which should be cleaned daily. Cremated remains cover every surface of the crematory and processor. The owners refuse to buy a separate vacuum for the crematory, so the normal vacuum (the one used for the garage) is used to clean loved one's cremated remains from the crematory. Embalming reports are rarely if ever filled out.
Really disappointed in our experience with this funeral home. I advise not doing the luncheon at this place after a funeral. We were rushed and asked if we could leave so they could clean up even though we were not there that long.
Cutler-O'Neill-Meyer-Woodring Funeral Home was amazing, caring, and very sympathetic. The loss of our loved one was sudden and unexpected and they went above and beyond their job to make everything that needed done possible. I cannot stress enough how compassionate this company is to their clients. I want to thank them from the bottom of our hearts for all they did for my brother and everyone in his life. He will be greatly missed. Thank you again for all you do!
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