Apex Animal Hospital

Unfortunately, this place has really gone downhill over the last few years. When Dr. Shani Henry was there, Apex was amazing but it seems that she was the reason it was great. She has since left, and the service and care has not been the same. I have tried multiple times to give this place the benefit of the doubt when caring for my dog but am disappointed every time. It’s extremely difficult to book an appointment in a reasonable time, and because of this my dog who had a minor seasonal allergy rash had to do an “urgent care” visit which of course costs way more. I brought him in at 9am and when I called for an update at 3pm, he still had not been seen. I was constantly placed on hold. In fact, every time I call I’m placed on hold before I even get a word out. The services are ridiculously expensive for what was done. When told I would be taking my business elsewhere, Apex did not ask why or ask to make things right. They didn’t seem to care and after I’m done writing this review, I won’t care either. But I feel like my experience needs to be shared. Final words: Used to be a great place, not anymore.

Very disappointed. After treating 3 puppies, for Parvo Virus, for 2.5 days i got a call from a doctor claiming they were good to go, eating on their own etc....picked them up, and they were soaking wet, smelled horrible like urine and feces, their noses were completely clogged with goop. One died within hours, another died a few days later. I understand P.V. is a horrible and deadly disease, but her assessment was clearly wrong and the care for the pups was disgusting. BTW I had 5 puppies that survived and are thriving ud83dudc9e

My dog had broken his leg, I just moved here and didn't have a vet established. Calling around frantically and other vets told me they couldn't get us in. Apex didn't hesitate. They were great from the start. My little guy ended up needing surgery to fix his leg, Dr. Thomi had his schedule rearranged for the next day to get my dogs surgery done as fast as he can. I'm very pleased and appreciate them very much.

Our experience with our dog when it was attacked was incredible Great people great service thank you again

Great staff ... excellent customer service