Map
Detailed Information
- Place Types Veterinary care
- Address 470 Oakwood Ave, West Hartford, CT 06110, USA
- Coordinate 41.741896,-72.7201081
- Website http://ctvetcenter.com/west-hartford-location/?utm_source=googl
- Rating 2.7
- Compound Code P7RH+QX West Hartford, CT, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Thank you for taking care of my Allie. The doctor was very nice. They gave me prompt updates as I was in and out in 2 hours. I appreciate you all.
I would not recommend this place to anyone who cares or loves their pet. We took our dog here because she she woke up not feel well and was very lethargic. All they care about is the bill and keeping your pet there longer than needed to burn a hole in your pocket. They give you an estimate of what it would cost when you drop off your pet and then nearly double it when you go to pick up your pet. They will put you on hold for over 10 minutes and then not let you talk to a doctor. Like I said, I would not recommend this place if you love your pet.
They're only doing curbside service only. Be prepared to wait, wait and wait. I showed up and called 10 minutes before my appointment time. I waited a half hour and called again to be put on hold for 5 minutes. I called from my 2nd cell phone and they answered. The secretary was rude they lack professionalism. After 40 minutes they finally took my 8 week old kitten. I also called several times because my kitten was with a fever and they seemed not to care about the kitten just my money. I will be looking for another veterinarian ASAP.
This is the worst vet service I have ever received. My cat had been without eating for days, lethargic, without spirit. He had lost a lot of weight and the doctor calls me and says that the cat was fine. He asked me why I wanted him to be evaluated. The doctor prescribed him an antibiotic by mouth when he knew he was not eating. The cat got worse from that day forward. The secretary was rude and ill-mannered. They lack empathy and professionalism. They only talk about money.
Worst customer service of any business I have had the displeasure of dealing with. I call and they do not leave messages. Call a week later and there is no record of any message being left. The business managers do not care at all. Do not waste your time with this place!
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