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Banfield Pet Hospital

278 New Britain Ave, Plainville, CT 06062, USA

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Detailed Information

Place Types Veterinary care
Address 278 New Britain Ave, Plainville, CT 06062, USA
Coordinate 41.673469,-72.8406169
Website http://www.banfield.com/veterinarians/ct/plainville/pne?utm_sou
Rating 3.1
Compound Code M5F5+9Q Plainville, CT, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 6:00 PM
Sunday 9:00 AM – 5:00 PM

Photos

Reviews

TASHA CLAYTON (12/07/2020)

Banfield Pet hospital has always been there for me and my pet. The MD's are good. Front staff on the other hand in particular a girl named Ashley was very unprofessional and rude when I asked her about pricing and the office visit fee. She proceeded to state that I wasn't on a wellness plan. She embarrassed me by being loud and vocal about my personal situation. Banfield's should be more upfront about pricing before any services are performed.

Thiago Batista (08/26/2020)

Schedule an appointment 2 months ago to update the shots on my dog. Is understandable that the whole system was backed up with appointments after the pandemic. Call in today to confirm the appointment day and the person said they had called me to reschedule to November but couldn’t reach me because my phone number was disconnected. Very unprofessional. I wasted 2 months waiting for them to now have to wait another 3 months. They probably even dial a wrong number. Since my number is active for Past 10 years. Won’t be coming back

Kathy Monjarrez (08/14/2020)

I’ve been going there for years and the decline in service is severe!!! New doctor never returns calls regarding medication and very poor at managing Medicine dosage so your pet isn’t on meds prolonged. Can cause major health problems in your pet BEWARE!!!! Took my dog to another doctor and they immediately stopped the medicine they had prescribed her. Sadly they won’t even return a call to discuss the situation. Doggies liver was failing due to high dose for a prolonged period. This is what happens when you franchise pet care .

Lisa Aponte (06/15/2020)

I always go to Banfield for my dogs. I never been to the one in Plainville before. Let me start by saying the staff is so polite. From the girl in the front desk to the nurse to the vet. They let me know everything that was going on, the options, the cost up front. Sadly, I had to put my dog to sleep but these guys were so compassionate, so caring so loving. Putting your animal to sleep is never easy but these guys made me feel at ease, made me feel like it was the best decision, and were so compassionate. Banfield is the place to go for your pets. Thank you to everyone at Banfield. You guys are what every vet and vet hospital should be. Thank you!