Healing Hands Small Animal Emergency Hospital

Reply- You provided a faulty diagnosis. And immediately resulted to either doing a $5000 surgery or amputating my dogs leg.nOur family vet never received the X-rays. We had to pay to get them done again, which thank God we did because they showed a completely different thing. In addition to this our Vet was actually willing to answer our questions and concerns and not just walk away at mid conversation.nWhat kind of Emergency place can't watch a family pet over night, talking about declining help. Your staff could benefit to learn a thing or two from Sawtooth Vet in Jerome.nI stand by my review.nUpdate* after taking my dog to a new vet, it was brought to my attention he was misdiagnosed at this vet. I thought it was fishy how they refused to release my dogs x-rays after I had paid for them. Now I know why.nPlease save your money and go elsewhere. My puppy got ran over and we decided to bring him here because it was the only place open. They all are not compassionate. They only care about the money. Refused to see my dog unless we paid upfront. Paid for the amount they told us it would be. They told us what was wrong and we decided to take him elsewhere in the morning because of their lack of professionalism. Got called back for his pain medication because they said we forgot it. We showed back for it and they tried charging us another 200$ for stuff they never said they were going to charge us for. They are so inconsiderate! Please don't take your furry family here!

Not only am I happy to FINALLY have an emergency vet available in the area, they are AMAZING!nDR. Lavalle diagnosed a condition COMPLETELY ignored by my rabbits regular vet for over a year. Even though we took her in several times. Turns out all they had to do was OPEN HER MOUTH AND LOOK!!! Our limited choices on vets that will see exotic animals (yes, they consider rabbits exotic ud83eudd26‍♀ufe0f) leaves us with no one to turn to for a second opinion. UNTIL NOW!nWord of advice? BE PATIENT IF YOU GO! They deal with EVERY emergency in the area. Expect long wait times. Be kind! Be respectful!nIt is worth it.

Our dog was having difficulty breathing and we felt it best to find a vet and take her in. If it hadn't been for Healing Hands we would have had to double our drive to get to Boise for a night vet. Very nice building, super clean and up to date materials. Staff was super nice and reassuring and took care of our pup in no time. Prices were fair and it was reassuring to get the help we needed for our fur baby in the late hours.

I have not gone to Healing Hands Small Animal Hospital but my 5 stars is for Dr. Lavallee when he was at a different location. He was able to correctly diagnose my cat's issue when a other vet was unable to two days previously. Great on follow up visits. He is kind and knowledgeable and will address concerns in a understandable manner. Twin Falls is lucky to have him in their area. I highly recommend him.

Staff are nice and knowledgeable . We are new to this magic valley ,thanks for the help. The prices are reasonable and the quality of care is exceptional. I highly recommend this vet clinic!