Edible Arrangements

Ordered a Birthday gift to be delivered to work... the building is 5 minutes from our workplace and was delivered almost at 5PM!!!! Coworker stayed later just to recieve the gift. We thought it would be here at 9AM. Ridiculous especially the amount of money it was!!!

They are horrible they talk to you in a very rude manor on the phone very standoffish bad customer service experience two days in a row !!!

absolutley terrible service ignorant management called at the last minute to tell me they cant deliver my order and then refuse to answer the phone

Super fast delivery. Very friendly. Beautiful arrangement!

I ordered an arrangement to be delivered to a funeral home for a family friends funeral service as i was unable to make it. The order didn’t make it in time for the funeral. Understandable as the site does say they can’t guarantee delivery times. I called and asked if i could have it re routed and they said sure. I hung up got the address it needed to go to and called back and was told by a different person who answered the phone “well that’s not possible” i just talked to someone 10 mins prior who said it was fine. Put me on hold then placed me on speaker phone as i could hear more than one voice in the background. I gave them the new address and the woman was very ignorant and said we can’t deliver there it’s not in our vicinity. So i politely said “well we need to figure something out” she so very rudely said “NO YOU NEED TO FIGURE SOMETHING OUT” very very unprofessional and i said excuse me i just spent 50 dollars for an arrangement for someone who had just passed aways family. That’s not very polite to talk to someone that way who’s mourning a loss. And they all started talking crazy couldn’t really make out what they were saying i asked 5 times for their names and they wouldn’t answer so i said i would by calling corporate (which i did) and I’m hoping the owner will make this right. My order was re-routed to be delivered from another store. And the one lady at the end of the call yelled “BYE BITCH” and hung up. That level of customer service was completely unnecessary i remember one of the ladies names who answered the phone the second time i called, the one who was rude her name was Tammy. Edible arrangements pride themselves in customer service and i was let down. These employees get paid fairly decent money and to act that way is appalling.nnEdit: right after posting this the owner called me and got it out for delivery today which is nice. I just hope something is done about the employees who were beyond disrespectful