Map
Detailed Information
- Place Types Veterinary care
- Address 4620 Whitman Ln SE, Lacey, WA 98513, USA
- Coordinate 46.9960865,-122.8276311
- Website http://www.mountainviewvet.com/
- Rating 4.5
- Compound Code X5WC+CW Lacey, WA, USA
Photos
Reviews
This clinic is the gold standard of animal care! They are accredited by AHAA standards and it shows! The staff know who I am when I call and they remember my pets when I bring them. Everyone is so excited to see my pups and is great with them and it makes for a positive experience for them. I see Dr. Sandy Hook and she always listens to my concerns and is very straight forward with her answers which I appreciate. I recently moved to another county and I tried switching to a clinic that was closer to my home. After one visit at the new clinic that was less than satisfactory, it made me appreciate Mountain View even more, and I drive for an hour to go back to them. Everyone on their staff has been amazing and I won't go anywhere else!!
Normally I would probably give 3 or 4 stars here as our pets have been patients here for years and the process for appointments is very, very slow, especially at check out. However, today I had an appointment for a wellness check and we were in and out in 45 minutes! With pandemic protocols and all! Going to the doctor, even for wellness visits, is highly stressful for myself and my dog so to have an appointment be swift, thorough, professional and affordable is beyond appreciated! Dr. Truskey is our new favorite for sure!
Called an 1.5 hours before they closed with a trauma wound emergency with my dog. They said they would see me. Got us in right away, were friendly, professional and following social distancing due to current pandemic. The Vet talked to my dog and even got on the ground to try and get my pup to calm down (anxiety). I love when the Vet turn their attention to the animal and give them the attention instead of just talking with the parent! That's who I'm there for (my dog) so I really loved that most the attention was directed to my dog. I've had Vets that never even say hello to my animal and had terrible bedside manner!! The cost was discussed with me prior to the procedure and I got good professional advice. I felt really comfortable there and would absolutely recommend them! ALL the staff I had contact with that day were fantastic. I'm thinking of switching all my animals here!
I live in Shelton. Last week I noticed something wasn't right with my dog, so I called my regular vet here in town. They were short staffed and referred me to call other vets. I called those 2 places and got the same answer. I called 8 vet offices/hospitals and no one could see us. Finally I called Mountain View and was even unsure if I had already called them at that point. I was in tears and frustrated when I called, but the girl on the phone was kind and patient with me. She said they would work me in. I drove the 30 minutes and when I got there, I didn't wait more than 5 minutes before going back to a room. The vet techs and doctor were kind and caring and apologized for the other vets who wouldn't give us the time of day. I will be a customer now because of this sort of treatment. They are the best hands down in my eyes. Me and my dog thank you so much!
All the vets and techs do great work. They are great about follow up visits if there are any complications. They also will also have potentially contagious dogs come around the back so I know my dog is safe there when he is in for a routine visit. They have done great work and care about the pets they provide care for
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