Map
Detailed Information
- Place Types Veterinary care
- Address 575 Rohnert Park Expy, Rohnert Park, CA 94928, USA
- Coordinate 38.3466922,-122.7239318
- Website http://www.banfield.com/veterinarians/ca/rohnert-park/roh?utm_s
- Rating 3.9
- Compound Code 87WG+MC Rohnert Park, CA, USA
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 8:00 AM – 5:00 PM
Photos
Reviews
Horribly rude. The staff at the front desk were rude and condescending. I will not be returning and I’d advise anyone else to stay away. I usually always give a place a second chance but this was my 3rd awful experience with them. I’m not sure if the other staff cares about animals or friendly service, but the staff in front and the ones who take them back truly need a lesson in caring. I’ve been to vets all over the country and this is the only negative review I’ve ever written. Our fur babies deserve people who actually care about their well being.
Really enjoy this place because it is very close to home. Love dr. Stone!
Great care, great employees.nYou have to have patience when you go but the work is well worth it.
The lady at the front desk kept rolling her eyes at everyone she would speak to over the phone and even try to get customers in the store involved in her annoyance with the customers on the phone. They canceled my appointment leaving a voicemail saying the vet has jury duty and they can’t get me in for two months because they were too overloaded and busy to squeeze me back in for something they were rescheduling, the lady leaving the voicemail went on to laberate how difficult her job is since covid and ended up leaving a 4 minute message ( I should have sent her a bill for listening services). Finally, my dog got seen there once as a drop off it took 8 hours for him to get seen for them to tell me to give him OTC meds the next day I had to pay a regular vet bill to get him seen his skin was so bad. Horrible horrible service!!!!!! So unbelievably disappointed as I have always had great luck with Banfield, I will try a different location before I discontinue my membership
Staff explained everything very clearly. Excellent staff.
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