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Grassi's Flowers & Gifts

2811 Bridgeport Way W, University Place, WA 98466, USA
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Reviews
Amber Viera (09/23/2020)
Great service. Staff was friendly and polite. Love the selections they had. Fair price.
Marijo Mahoney (02/24/2020)
I ordered flowers for my wife for Valentine’s Day. I wanted to surprise her with flowers at work but I wasn’t sure if she was going to leave work early that day so I decided to order them to be delivered the day before Valentine’s Day. On my delivery day they called me and asked me if I really wanted delivered today or could it be tomorrow instead. Also she told me that the Lily’s that come in the delivery will most likely not be opened up and will not look like the ones pictured in the website. I told her that it was okay to be delivered on Valentine’s Day as long as it was before 11am (that’s when my wife was leaving work apparently). She told me that she would try to get it there by then but that was their busiest day of the year and she couldn’t guarantee.nThey did get the delivery there by 11am so that part was good. But as she stated the Lily’s were not opened up and they filled in a lot of the bouquet with carnations which my wife doesn’t like. A week later the Lily’s never opened up and they are losing their leaves like crazy. :(nAlso, since my Valentine’s Day note originally said Happy Valentine’s Day-a day early then I asked her to change the wording to reflect the actual V-day. She said yes. When I saw the card though it was hand written and missing half of my lovely heartfelt message.nWon’t shop here again.
Adam Pike (02/21/2020)
For $132.38 I ordered 12 roses and a balloon to be delivered to my wife on Valentines Day. They dropped off the roses at her work, but no balloon which I had paid for. I contacted Grassi's Flowers via email to correct the issue since I wasn't in town. No response from them. I will not be using Grassi's Flowers again due to poor customer service, no quality control, and being overpriced.
Ambria Martinez (09/23/2019)
First time ordering here, was not sure what time they would deliver. Called in to find out they're mid afternoon deliveries unless requested for an early delivery (oops on my part). I spoke with Grace who was so kind, pulled some strings and saved my butt to get the delivery there earlier! Definitely will continue business here. Thank you Grace!!
Toni Cornell (05/14/2020)
I placed an order recently for Mother’s Day for my children’s grandmother. She didn’t get them on the day scheduled but the owner called to apologize. Not only is she working to fulfill orders but her husband is in the hospital with a brain tumor, on a ventilator, and a feeding tube. Then on top of everything there is Co-Vid. Give these guys a break and support the flower shop that’s done a beautiful job for the last 40+ years! I’m praying for your family!!
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