Edible Arrangements

Amazing! I ordered a chocolate dipped fruit platter for my girlfriends birthday for her and the office and the picture she showed me looks better than the stock photo on the website. The balloon arrangement was awesome and delivery was waaaaay earlier than I hoped. I was hoping it to arrive between 11 and 2 for a snack either before or after lunch and it showed up at 11! Didn't even request a delivery time but Edible Arrangements Santa Monica know what they're doing!! Thank you!

UNETHICAL BUSINESS PRACTICES!!! I had such a horrible experience with this location and the owner/manager that I had to write a review so users can avoid what I just went through. The owner/manager tried to extort me for a delivery fee 24hrs AFTER I already paid and received confirmation using a promo code for free delivery.nnI placed an order over the phone yesterday with an onsite representative from this location, to be delivered today to Malibu. I was able to use a promo code from the Edible Arrangements website to receive free delivery. After completing my order I received the attached confirmation detailing the delivery address, date, and that the delivery would be free.nnToday I got a phone call from a representative at this location stating that if I did not pay the $35 delivery fee my order would have to be cancelled and my money refunded. Being that I had a confirmation from the order that stated free delivery I assumed there must have been a mistake so I requested the manager/owner give me a call. The manager did call me and was very rude and dismissive, she stood by the statement that if I did not pay the delivery fee she would have to cancel my order. She proceeded to say they do not deliver to Malibu; 24 hours AFTER my ordered has been reviewed and confirmed by an employee at this location who entered the address where it was to be delivered.nnThe excuse to cancel my order can't be you don't deliver to Malibu when you say that you will deliver to Malibu if I pay the same $35 delivery fee that was waived from the promo code!!

Ordered same day delivery and they called me telling me it was to late. Okay that's fine with me. I asked if I would get refunded the same day delivery charge and the employee said no. I asked why would I be charged same day delivery if I'm not getting it the same day. The employee gave some baseless answer. So I cancelled my order, got my $9.99 back, and ordered from another location. LOLOLOL! Some real numnuts working here.

Just received a surprise arrangement and a box of fruit covered chocolate from a friend. It tests as it was made just minutes before delivery. Fresh and so delicious . Thank you

I ordered a Birthday arrangement for our abuelita for her Bday and the Santa Monica Edible Arrangement store did an amazing job!! The lady who answered the phone provided great customer service and even though she initially misspelled my abuelitas name she was happy to correct it and I later confirmed she kept her word. I love how the lady who took phone order was bilingual and was able to provide translation in Spanish for a lovely birthday message. Also she took the initiative to add a Birthday balloon in Spanish without me asking, that important added detail definitely warmed my heart and made me a forever customer. It showed me how much their store cares to provide a personal experience for everyone. I ordered the bday arrangement with pineapple choc cupcakes & sprinkles & with the circle chocalate bday sign in the middle. Our abuelita absolutely loved it!! Her and our other family members expressed how fresh and delicious their arrangement was (that was also VERY important to me!). From the pictures the arrangement looked beautiful and just perfect for a medium size order. I will definitely be ordering again and again. Muchisimas Gracias!! Keep up the Amazing work!!