Flower Time in Downey

I’m really torn with reviewing this flower shop. I’ve never purchased flowers from here so all of my experiences have been with picking up an arrangement a friend had purchased for me. I had no issues the first two times doing so, but the third time wasn’t the best experience. Normally, the staff is sweet, but they just weren’t helpful during my recent visit.nnI had stopped by with my boyfriend to pick up an arrangement for my birthday that a friend had bought for me. I gave the man at the counter my name and the name of the person who had purchased it. Because it was a surprise, I didn’t have any other information, besides my friend’s phone number. The man wasn’t able to find the order, but he wasn’t really trying or being helpful, like maybe offering other suggestions to help locate the order.nnNeedless to say, I left empty-handed on my birthday and embarrassed in front of my boyfriend. The next day, I had gotten the receipt details from my friend, which kinda sucked, because it was supposed to be a surprise gift. I then called the flower shop and the lady I spoke with was quickly able to locate the order, so I don’t know why the man wasn’t able to find it. Thankfully I only live a few minutes away so I picked up my arrangement and the man I had spoken to the day before was at the counter and said that he wasn’t able to find it because my friend didn’t mention someone was going to pick it up(?)... even though my friend had told me he did mention that, as he has in the past. Also, the man caught me right as I was about to drive off because he almost forgot to give me my birthday balloon included in the order.nnThe flowers were beautiful though, and they always are from my past experiences.nnI hate leaving such a negative review, especially for a small/local business, but I’ll update it if I need to in the future!

Great customer service .. On time delivery .. A little pricy but you get what you pay for and more

I live right around corner and I’ve never gone to this flower shop and I highly recommended it the flowers are so beautiful and great quality i mean wow !! It is very economic as well.. they do sell helium balloons 1.25$ each and the wrapping they for the flowers are so high quality.. definitely will support this small business owner she is very sweet and considerate... super humble as well..

Great service and great products. I ordered an arrangement and had it delivered. Flowers were beautiful, the design and flowers were top notch. Will definitely order again. Thank you flower time for providing great service.

Great service, reasonable prices and good product. My go to flower shop for special occasions.