Map
Detailed Information
- Place Types Funeral home
- Address 1930 E 1st St, Los Angeles, CA 90033, USA
- Coordinate 34.0458558,-118.216592
- Website http://www.baguesmortuary.com/
- Rating 3.8
- Compound Code 2QWM+89 Los Angeles, CA, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday 8:00 AM – 5:00 PM
Photos
Reviews
Unfortunately my aunt passed away from natural causes during the COVID-19 pandemic, and we could only do virtual services. They told my mother that they could do a livestream of it via youtube. We shared the information with our entire family.nnThe day of the service we all tried to watch it, but it was extremely blurry and was buffering. I was receiving text messages from family, my mother was receiving phone calls. It was extremely heart breaking, and embarrassing that 95 of our relatives had to experience this. It ruined the day for my grieving mother. She called them twice and they were not able to fix it. In an effort to make amends they sent out a high quality video using google drive the next day. It was too little, too late for our family. Not even a partial refund was offered.nnKnowing that currently in person services are not available, they should have done a test run and made sure that they were prepared. This is extremely unprofessional, and heartbreaking for my family. It was already terrible enough to have our loved one pass during a time where we could not be together as a family. We were unable to honor her as we felt she deserved, with an in person service. So for the virtual service to end up this way was unacceptable. I hope that they have learned and this does not happen to any other families.
I recently attended a service in which y'all was in charge of, when i got to the church there was nobody there to greet me, offer me a program or even a prayer card, i never saw the your representative until it was time to head out to cemetery, no interaction whatsover, not even present to point me to the restroom, the only nice thing i saw was your coach... Not impressed!
Not compassionate, rushed, strictly business, do not do business with them.nNot compassionate, rushed, strictly business, do not do business.. The lady pastor.. Keeps talking throughout. Does not let family members get up and speaks.. video system does not work.. during the service I asked the lady to help us with video.she said ,we offer making the video. in our packets so. U would not have that problem. Come on people.. that is not how you speak to your customers... It does not work... Like that.. hardly no parking...
I couldn't be happier with the service I received from Felipe Bagues Mortuary.nnThe process and arrangement was easy in itself, but I was blown away when the hearse arrived.nnThe driver was actually Felipe (this is a family owned business). He was not only compassionate and understanding, he was patient and kind. He waited as long as we needed, was there for the service, and participated in every way he could to assist with the actual burial.nnThis was my first funeral so I didnt really know what to expect. My mothers passing has been very difficult on us all. Felipe Bagues Mortuary was paramount in making the process as easy as it could be, given the circumstances. Felipe was a major and vital part of the service itself, and I could not imagine it without him.nnThank you all so much for everything that you have done for our family.
I couldn't imagine a better place to come then Felipe Bagues Mortuary, they take care of you in a time of need and treat you with such love and respect. Such a beautiful service
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