Map
Detailed Information
- Place Types Veterinary care
- Address 2090 Vantage Hwy, Ellensburg, WA 98926, USA
- Coordinate 46.9992441,-120.5120947
- Website http://www.valleyvetandcascadeeast.com/
- Rating 4.5
- Compound Code XFXQ+M5 Ellensburg, WA, USA
Photos
Reviews
Answered the phone in the weekend and answered my questions with great customer service plus gave me much needed puppy information.
A bit busy, but overall the staff was friendly and accommodating.
A little pricey, it worth it. They handled quarantine well, and as some one immunoconpromised, I sincerely appreciate that. Reliable- my phone calls are always returned and the lady in the phone is courteous and professional. I’ve had zero problems coming here and no feel safe leaving my precious pup in their care.nnAs a side note, the last time I came in, I warned them that my dog has severe separation anxiety (which were making progress on, slowly but surely) and my dog really didn’t want to be separated from me, but had to be because no one was allowed entry into the building because of covid. The man (nurse?) that came to grab my pup sat with her in the middle of the road and slowly coaxed her to the door. He was gentle and kind, and even tho my pup was growling and lunging to get back to me, he was very kind.nnThe patience and genuine respect for animals I saw that day when I came in is why I refuse to go anywhere else for my puppies care.
Great people at this hospital. They took wonderful care of my animal.
Unreliable, uncaring and straight up rude. My family spends $1,000 of dollars a year at this vet for routine visits for our animals. We had a emergency happen on Friday night, called to see about getting our dog in. Was told “too busy” call back in a few hours, called back left multiple voicemails (with no return calls) called back first thing this morning and was told “nope can’t see your dog - too busy, go to Yakima...” the lady on the phone was the least but friendly or professional. Will not be returning to this vet for anything in the future - will definitely be finding one who I can count on for routine and EMERGENCY visits.
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