Thompson Hills Animal Clinic: Mcneal Chad DVM

To expensive and less concern for pets.

Friendly, professional staff. They treated our cat like he was one of their own, with tender love and care. They even send our pets Birthday cards, and have email alerts whenever they are due for a check-up or a procedure! I wouldn't take our four footed friends anywhere else!

Between 2 visits I spent $161.00 on a very young sickly kitten that had such severe diarrhea that his bottom was very inflamed which was my main concern. The first visit was to keep the bill down for rescue group but the second was to make sure the kitten was healthy since he would be adopted by my son who has 3 other cats which I explained on the phone when I made appointment and then again to the on staff vet (female). I asked them specifically more than once to make sure the kitten was healthy and wouldn’t spread anything to our other cats and that my cat who they have seen and reminded her that he had Crohns. They took the kitten, left me in waiting room to “run tests” 5 minutes later they brought me back and said kitten was healthy no fiv leukemia etc.... I asked for ear mite treatment and a wormer paid the bill and left. The kitten still had severe diarrhea the rest of the day. Next morning my sons vet tested the kitten said it had such a bad case of Coccidia that he had lost muscle tone in his rectum for having it so long and it could be permanent, gave him 5 days of medicine and the whole visit with meds cost $45 now the kitten is fine. The kitten suffered with this diarrhea for over a week after seeing the vet the first time at THAC, my full grown cat with Crohn's was exposed after second vet visit as was my sons 3 cats. I called the vets office a different vet (male) called me back and did nothing but scream at me over the phone telling me what a great vet he is and he stays late to do surgeries” and they did me a favor by “keeping the bill down”, when I said I paid less at second vet now I have to have other cats tested he then scolded me saying I “should have never put kitten with other cats” even though they told me at the second visit the kitten was healthy. I’ve never had such horrible service at a vets office or been talked to by someone that’s supposed to be a “veterinarian” that should care for animals.nIt’s sad that trying to do the right thing by rescuing strays and getting them medical care they need only to be ripped off is probably why there’s so many people that don’t get involved in this area because at that cost, like most people I can’t afford it.

Very caring and professional staff here. Thank you Thompson Hills.

They call me to check on my Teddy. I like that.