Map
Detailed Information
- Place Types Funeral home
- Address 52 Clinton Ave, Rockville Centre, NY 11570, USA
- Coordinate 40.6604477,-73.6463013
- Website http://mackenmortuary.com/
- Rating 3.7
- Compound Code M963+5F Rockville Centre, NY, U
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Never in my life would I have imagined that I would need to find a funeral home to say goodbye to my brother and best friend. Mike and his staff went above and beyond to help my family and I during such a tragic moment in our lives. Every detail presented during the service complemented my brother in every way. My brother was the ultimate family man, they made that known. They listened to every detail I said and made sure to show us all the good instead of dwelling on the bad. We were able to celebrate my brother for who he was. Amazing. Thank you Mike and everyone else. You guys made a huge impact on me and I thank you for it all. My family is very appreciative. I hope that everyone else going through a hard time can find the same comfort and pride we did while using this company.
My father’s funeral was a beautiful experience. It was a truly devastating time for my family, but we felt very comforted and supported going through this experience with Macken Mortuary. The staff was very caring and empathetic. Even during COVID times, Macken Mortuary was very accommodating and helped guide us through, every step of the way. Our funeral mass was held at St. Agnes Cathedral, which was right next door. The convenience was accompanied by the beauty and solace of the cathedral. It was obvious the church and funeral staff worked together often; it was a seamless and comforting transition. My family was completely blown away by how beautiful and perfect everything was on that day to honor our dad.
It is a week since we had my Morther-In-Laws services. Due to Covid we were limited to any other family traveling to NY from out of State. We so appreciate the compassion we were shown during this difficult time and the dignity shown to our mom and grandma. Macken is always there for us and we so appreciate them. We miss Joe and pray from his friends and family.
Horrific experience.nnI accompanied a friend to pick up the remains of their spouse today and it was one of the worst encounters in recent memory. We walked in and were greeted by a man (without a mask) with a, “Hey, what’s up, guys?”. The casual and insensitive tone was a bit jarring but not a big deal. But the transactional nature of the process was. We were treated as if someone had accidentally dropped a delivery at the wrong address and we were mildly inconveniencing him by picking it up. When another friend asked the man to kindly put on a mask, he was told (not once but twice) that he was welcomed to wait outside. Due to great restraint, nothing else was said but my widower fried was clearly confused and distressed. Very quickly, another gentleman stepped in to finish the “transaction”, which tells me this was not the first time this level of disrespect had happened.nnThe whole wretched experience of picking up the remains of a loved one was made surreal by an insensitive and uncaring man who has clearly been doing this too long. I highly recommend trusting your loved ones and their families anywhere else.
I accompanied a friend here who was picking up their spouse's cremated remains today and we were met by a gentleman who was not wearing a mask. When I asked this man to step back from my grieving, clearly not-thinking friend (who was wearing his mask), he forcefully told me told me to wait outside. I told him I had no intention of abandoning my friend during this NIGHTMARE stage in his grieving and that he needed to put on a mask. There's a pandemic happening. It's real and so is my friend's brutal grief. I can't express what a demeaning and awful experience it was to be treated this way at this moment.nnBeyond the mask situation, we were treated with such insensitivity and made to feel like this was such a transaction that it was disgusting. I would suggest you trust the care of your loved ones and their survivors to another mortuary.
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