Loyal Family Veterinary Hospital

We have been going to Loyal Family for about 4 years and are always impressed by their care. Over the past few months, our dog Molly has had a number of complicated GI issues that we have seen Dr. Nelson and Dr. Hornickel for. They have spent a significant amount of time and attention on her care, including multiple follow up calls after appointments to ensure she is improving.nnDue to the pandemic, currently the front desk staff, techs and doctors are communicating with pet owners over the phone while their pet is in the clinic for the appointment. Despite these changes, I have never once felt like they have compromised quality of care. They spend just as much time, if not more time, ensuring that they understand your concerns and explain their plan over the phone. We are always provided with thorough explanations to our questions as well as a cost breakdown before proceeding with any diagnostic testing or treatment. Thank you to the entire team at Loyal Family for always taking such good care of Molly! We will continue to recommend you every chance we get.

I've been with Loyal Family for the past 3 years, ever since I got my dog as a pup.nSuper professional, clean and organized. Always available to answer my questions and address any concerns. Never pressured me into anything, which seems like an obvious thing, but I hear how that is not the case with some other places.nI recommend loyal family to all my friends and I stayed with them even after I moved away (now takes me 30 minutes drive to come in).

We love taking our new puppy to see Dr. Laura Nelson! It is awesome to see how enthusiastic Laura is about seeing our puppy grow up at each appointment. She is immediately responsive to any and all questions that we have. This is my first dog, so it is comforting to know that her medical care is in good hands.

Our new puppy had his first vet visit during Covid19 pandemic. We waited outside while the pup was being seen. Knowing we're first time pet owners, the vet doctor very patiently and thoroughly went though everything with us over the phone while we sat in the car, for over an hour. I was impressed. The pup gets more attention from the vet then my 5-minutes annual physical I get from my own doctor.

We introduced our dogs to Dr Kuyper for the first time. We have a bichon and a toy poodle, both with a lot of medical issues, and both are quite old. Dr. Kuyper Was patient and very descriptive, we felt that our dogs received a lot of professional attention. We were happy with the visit and our dogs were happy after their check ups, ie not traumatized. Having a reliable and trustworthy vet is critical to us and we are happy to be able to visit Loyal Family vet.