Animal Hospital By the Sea

I have lived on Whidbey Island for six years and from the beginning I am most gratrseful that Doctor Jeanne is here. She is a blessing. I would recommend her to anyone. And do would my yellow lab, greyhound and rat terrier.

When we were staying at the marina our dog suddenly became ill. Dr. Dieden and her staff graciously fit us into their busy schedule, quickly diagnosed his illness after the exam and on-site bloodwork, and had him feeling much better by the end of the day. Dr. Dieden kept us informed and patiently answered our questions. Everyone was so kind and helpful. We are so grateful that we found such an excellent vet and will be forever thankful for their care.

Dr Jean is top notched in care and service to your beloved pets. Her dedication exceeds all expectations.

My experience at Animal hospital by the sea was unpleasant, unprofessional and a complete ripoff. I called them about my 3 year old K9, whom was drooling excessive shoestring drools, was not drinking any water, and had a cracked decaying tooth. I drop him off and get a call from Jean (the Vet) and she tells me that my dog has a shattered tooth that needs to come out and an abscess under his tongue that was caused by an allergic reaction, she then says she tried to drain the abscess but nothing was coming out. She then proceeds to tell me she had to sedate him to do the exam and has given him a dose of an anti-inflammatory and an allergy shot. My partner and I go to pick up my dog, and my dog was still drooling shoe string drools and the abscess was clearly much larger after the exam. I asked if he was able to drink water and she said she didn’t even try to give him water! My dog is 2 days without water and I’m shocked that no water or fluids were given to him during the exam, Jean then gives me a syringe and I try to give my dog water, at this point the dog is in my care, the bill was paid, we are outside the clinic, Jean (the vet) leaves and the Vet tech stays. As my partner and I give my dog the syringe the Vet tech then walks up to me and yells at me to put on a mask and continues to force me to move away from my dog and is attempting to show me the “proper way” to restrain my dog and after she gets a little water in him from the syringe she then yells he’s drinking! (Obviously he’s going to drink the water from the syringe you just forced down his throat... he has no other choice). On the bill I was charged for sedation, a single dose of an anti-inflammatory and an allergy shot, a hospitalization fee, as well as an urgent care fee, when he wasn’t seen urgently, he was seen at their next available appt., the bill was several hundred dollars and I still had no diagnosis of what was wrong with my dog. We leave after that and I call a different vet for a second opinion. The next morning I take my dog to the new clinic, in less than 1 minute, the Veterinarian was able to get into my dogs mouth without sedating him, I told him that Jean said his tooth was shattered and showed him the tooth and the abscess, he then says he wants to X-ray the tooth and check out the abscess closer, I get a call later that day and the vet says the Xrays show NO indication of a shattered tooth, only a small crack, the abscess is caused by an injury not an allergic reaction, he drain the abscess which was full of blood, he prescribed 2 weeks of antibiotics and anti-inflammatories, gave me a proper diagnosis, X-rays, offers too send blood work to the lab to be tested, trimmed nails and sedated him all for the same price. I would never recommend this Vet clinic to anyone, my dog was falsely diagnosed, and I was completely ripped off.

Our dog cut her pad open and you took very good care of her! Prompt, courteous and very professional service. Thank you so much! Highly recommend.