Island Exotic Veterinary Care

Island exotic has been nothing short of amazing. From the secretary Courtney to the vet who operated on our bunnies. 5 stars!! It’s a very warm and welcoming environment. We will be bringing our bunnies here every year for their annual check up.

I absolutely love this place and HIGHLY recommend coming here (especially if you are looking for a place that looks at chickens). Dr. Davis was so professional and so very caring with my two chickens. She was absolutely lovely and everyone I spoke to in the office was friendly and just as supportive, too. Thank you all so much!

After my pet pigeon was injured for another pigeon on January 7, 2021. Emergency veterinary clinic saw her the day of the incident. They provided her medication for the injuries. I took care of her during a month. During this time, my bird was recovering slowly, and she was eating and drinking water normally. Her skin was slowly healing despite the wounds. I decided to bring back to Emergency Veterinary, but they highly recommended me to bring her to Island Exotic Veterinary Care for an examination. I decided to bring her Island Exotic on February 5, 2021. to examined. This place is horrible. Island Exotic Veterinary Care failed to act with reasonable care and appropriate course of treatment.nFirst, Doctor Davis removed the whole skin of the head of my bird and only put a simple band aid. I asked for pain relief and she said, “It’s not necessary.” When I arrived at home, I noticed that the bird was not well. She did not take food and water as usually did. I thought maybe because of the treatment was exhausted and stressed. I was far away from discovering that my pet was in extremely suffering pain.nWhen I woke up the next day my pet was death due to the extreme pain caused by the negligent, cruel, and inhumane treatment provided by Doctor Davis. I was distraught, unsatisfied, and disappointed because Doctor Davis failed in the scope of her duty to take care of my pet. I decided to call the clinic and she was not there. They said that she will call me on Monday. I was waiting for her call and I did not receive a call back. I decided to call and express may complain. Just an apology is not enough. Doctor Davis just told me “I apologize for the inconvenience”.nNot only I lost my dear pet and the amount of money that they charged for killing my pigeon. Dee-Dee was part of my magic show. The kids really enjoined her performance. Moreover, she was part of my family. I want to convey to everyone to be aware of this Clinic, about the poor, cruel, inhumane, and anti- professional care service that Island Exotic Veterinary Care provided to my pet. My Pet died because of YOU Doctor Davis. you failed. I do not understand how my pet was in recovery and the next morning she died.nPoor, cruel, inhumane, and anti- professional care service.

Knowledgeable and friendly staff. I have been using Island Exotics for several years. Excellent care received for my pet rats through the years when health issues have come up. Very reasonable prices, accommodating of emergency visits & great with ongoing care.nnDr. Davis was very skilled when it came to surgical removal of a difficult eyelid tumor on my pet rat. Harley’s tumor removal was stitched very nicely & precisely.nnDr. Mattuck has been very knowledgeable and helpful in the treatment of other conditions, such as abscess, infections, & other tumors.nnOverall very skilled doctors. I trust them completely & wouldn’t bring my boys anywhere else.

I use to bring my hamsters to this location when the regular vets couldn't treat them. Basically they prescribe antibiotics and other medicines but recommend further treatment by a specialist. It's been a while since I've been here and they are a bit pricey. Heidi Hoefner was very thorough and another specialist who's no longer there she talked to my hamster and made him feel comfortable. She also talked to his brother who shared the aquarium. The receptionists back then in the 90's weren't very personable, in fact all they care about is whether you pay. But I make it a habit of addressing these issues with the staff. I would go back if I could but it's quite a distance. I take my pets to a local vet.