Island Veterinary Group

Great vet! All of the vet techs are so friendly and their policies during COVID have been really easy to navigate. They call you once your pet is inside to discuss with vet and then email you how much your bill would be with all needed services before charging. Highly recommend!

Absolutely horrible most unprofessional vet I have ever been to! DO NOT TAKE YOUR ANIMAL HERE. Dr. Wiener is an absolutely terrible vet and her staff is extremely unprofessional. I am surprised they are still licensed. I have never once written a review but our experience with this office warrants a review. We moved from Manhattan with my 7 year old Yorkshire terrier and have never had any issues with a vet before. We took him to see Dr. Wiener and I had asked for a full blood panel to be done. Dr. Wiener insisted he go on lifetime medication and come back every two weeks for bloodwork, urinalysis, and blood pressure. Needless to say I have friends in the field who deemed this excessive, however we trusted her opinion and brought our dog back. We had missed one day of his medication and her staff told me not to come to an appointment and to schedule it when he had been on the medication for a full two weeks without missing a day, so we proceeded with rescheduling the appointment. Dr. Wiener then called me very aggressively telling me we missed an appointment and was very rude and argumentative. I asked her why she was arguing with me as her staff told me to cancel the appointment, she then called me the next day telling me she felt uncomfortable treating my dog. I, mistakenly, apologized to her for any miscommunication and she agreed to continue to see my dog. We then called to get a refill for his prescription, which was available the same day stocked in their office the first time, and she told me it needed to be special ordered and that it is a high risk to have him off the medication for any length of time but there was nothing she could do as it was my fault I didn’t call in advance for the prescription! I told her last time she gave it to me the same day. Her staff told me not to worry if they place orders by 4pm they usually receive the next business day. It has been almost two weeks and the $100 medication I paid for has still not been delivered and every time I call her office they tell me they have no way of tracking the medication and refuse to call the delivery vendor to provide an update. Finally Meg (a technician and the only friendly competent person in this office) told me she called and it has not even been sent for delivery yet, so it turns out they did have a way of contacting the delivery vendor all along and just refused to provide an update on the medication Dr. Wiener said was critical for him and a high risk to take him off even for a day. Finally, in a panic, I called another vet who specializes in internal medicine after a friend of mine who is a vet said he should be seeing in the first place and this office refused to send a referral to see the internal medicine doctor! Nearly two weeks later I am still awaiting his prescription and a referral to the specialist as he has a chronic kidney problem and my phone calls and emails go unreturned. I received the chart from this office and her assistant Jessica wrote completely inaccurate notes saying I was aggressive and threatening as I suggested I come to the office to see the doctor in person and get to the bottom of where his medication is that he can’t be off of according to Dr. Wiener and to understand why they will not submit a referral nor return my calls. Unbelievable! I fully intend on reporting this office to the veterinary society and state OPD as this office should not be able to practice medicine on animals as it is clear they do not care about the health of their patients. Absolutely crazy this office is still in business. I have read other reviews and see other customers have had similar experiences with Dr. Wiener. I suggest they do the same and file a complaint with NY state OPD. This vet should have their licenses revoked by the way they treat their customers especially when their behavior is detrimental to the well-being of pets. Absolutely DO NOT bring your pet to Dr. Wiener or her staff.

These people are the best. My cat recently died, but without Island Vet's help, this would have happened much earlier (he lived to nearly 19!). They truly care about their patients, and I highly recommend them to anyone who has a pet.

Very caring and compassionate. Have used their services for many years..

Always a pleasure to deal with the staff and Doctors! They treat you well and take very good care of your pet!