Edible Arrangements

This has to be one of the most uncouth establishments that I have ever had the misfortune to encounter. I placed an order online and then the management from the store called me and asked me to send them a photo text of my credit card and my license to process the order. I then inquired as to why would I have to do that, because in all my years of LIVING no institution has every asked me to take a picture of my credit care and license and text it to them. The man then became very rude and then hung up on me. I then reached out to the corporate offices and expand what had occurred, and I was informed that what I was asked to do was not an Edible Arrangements police. I then called the store again to see if there was someone higher on the chain that I could speak with, I was turned over to the same person and I informed him that I has spoken with the corporate office and they informed that what he was asking me to do was not their police. He then became very belligerent and bovine. The way in which he spoke to me, not dying mule should be spoken to in such a fashion. I would urge every person of color to stay as far way from this unjust den of iniquity. The management lacks any time of professional decorum. The most prudent course of action for Edible Arrangements to take against this pugnacious management is to remove them from their chain. I personally will continue my social media campaign in letting Georgians know of the incredibly foul and filthy experience that I had with this place.

Ordered online, they could not deliver it and didn't do a follow phone call or email. Further can't refund because it's already made...I'm out of town but they want someone to come pick it up. Keep it because I will never utilize or recommend this branch again!! Happy Birthday from out of town.

A friend of mine used to work here, and the cleanliness and freshness of some of their products are seriously questionable. She found infestation problems in the cold storage, and would routinely be asked to prepare food using spoiled product. While the food arrangements all look fantastic on the surface, it is what's happening behind the scenes that concerns me. If ownership were to provide some proof or pictures that their cold storage and product handling has improved, I would gladly amend my review.

Wow wish I would have checked the reviews before ordering... Placed an order online at 11pm, called at 9am to cancel due to different plans. The girl who answered said yes that’s fine, the general manager will refund you when he comes in. I got a call TWO hours later from the GM saying this order IS going to be delivered, he will not cancel it and that NO ONE told me that it was ok to get a refund. Said the girl I spoke to didn’t tell me any of that... Literally called me a liar without having to blatantly say that... terrible customer service. On Edible Arrangements website it says you can cancel especially if it hasn’t left the store and my arrangement was STILL IN THE STORE.nnUse somewhere else!

I was having a problem ordering on the website so I called my Evans Georgia edible arrangements store and spoke with Vanessa and she was awesome! I was sending get well balloons to a 13 year old and she suggested replacing a few of the get well balloons with smiley face balloons and it was perfect!! If you need anything special, Vanessa, she’s awesome!