BluePearl Pet Hospital

I have taken my 2 cats here, at two different times during the night due to emergency situations. The technician's are very helpful, knowledgeable, and caring. The front office staff really do a great job explaining things to you. I was told the price of treatment up front. Unlike some emergency vet clinics. ( I know it's hard to put a price on medical treatment but it's always great to have an estimate.) The Veterinarian on duty have done an amazing job answering all of my questions, and explaining all of the procedures to me. My wait time was long but that's to be expected due to my pets being stabilized. The staff was willing to work with my schedule, so I can pick up my cat at a decent time because the original pick up time was pushed back due to emergency surgeries. I recommend this place for middle of the night emergencies. Also the front office staff didn't get frustrated with me calling 3 times in an hour to ask questions about my cat's post op treatment.

Thank you so much. We came up there frantic last night with our elderly family pet, and we got the news that no one ever wants. Either pay for expensive surgery that she probably wouldn't survive, or put her to sleep. We made the unfortunate decision to put her to sleep, but you guys have us so much peace of mind. You let us stay with her the entire time, you let us have time with her until we were ready, and you put her in a nice little box to bring her home to bury her in. The vet, I don't remember her name, loved on her with us the whole time as she put her down. You can't even begin to understand how much that small gesture of love meant for us, and for my spouse who has never seen a dog put to sleep. You guys made us feel better, and I know Bella was at peace. Thank you so much.

I came home from work to find my cat paralyzed in his lower legs and screaming in pain. I scooped him up in a blanket and called the nearest emergency vet who stated they could not take him because they had too many others ahead of him. I had to drive 25 minutes with this cat howling in pain to the next hospital and was greeted by a very insensitive vet tech. I hope she's better with animal care because her people skills are terrible. I won't give a 1 star because I appreciate the receptionist and the Veterinarian who seemed to have more compassion at this heartbreaking time when I had to euthanize my beloved pet.

My wife and I have used Blue Pearl several times. We have gone to Blue Pearl for 3 emergencies in the last 3 years, all after normal business hours for other vets. We recently went in for a scheduled echocardiogram. We were seen at our appointment time and the staff was friendly, as they always have been. Blue Pearl is an emergency vet. We treat it like an emergency room. Sometimes you have to wait if they are busy with other (perhaps more severe) emergencies. It can be expensive at times, but we really appreciate Blue Pearl for being there for us when we needed them. They are open 24 hours, and if you have an emergency with your pet at 3am, they will be there for you too.

This was a horrible experience. We brought our 13 year old lab on a Wednesday night for labored breathing and the possibility he may have eaten something he shouldn’t have. He has a hx of 2 abdominal surgeries. They were obviously very busy. We called in as they are only doing curbside due to COVID. We were told it was going to be a 2 hr wait. They lady on the phone was super nice and seemed genuinely concerned. We filled out all the paperwork and waited. We didn’t wait very long when a tech came out to the car. She was standing at my window with her hands in her pockets and clearly an attitude. She checked him out said he looked good and his breathing was normal. I said No that breathing is not normal. Its rapid and loud and clearly not normal. She said his gums were well oxygenated and he looked fine and turned and walked away while I was in the middle of trying to tell her something. I get they were busy and she was probably over it but being a tech at an ER VET she needs to work on that some. We went elsewhere even though it was a further drive.