Map
Detailed Information
- Place Types Funeral home
- Address 1088 Western Ave, Albany, NY 12203, USA
- Coordinate 42.6746899,-73.8185865
- Website http://www.hansfuneralhome.com/
- Rating 3.5
- Compound Code M5FJ+VH Albany, NY, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I mean, it's a funeral home! Because the person who I visited was a person with a disability, I saw several people struggling with the stairs, also with disabilities.
I had a loved one dying and they wanted to be cremated. I don't know much about the cremation process. So,I decided to call around for more information.ncalled and spoke to the owner. I asked what were the options for cremating someone. The guy who answered the phone asked me what is it that you want to know? I replied can you tell me about your services, he kept saying what is it that you are looking for. I can't help you if you don't know what you want. I replied I don't know my options, remember this is the first time that I've had to do this. I was looking for someone who would tell me the difference between the services that they offer. Instead of explaining the services he offers, this guy expected me to know about his services. This guy is not pleasant, no customer service skills, He did not answer my questions. Oh by the way, I found out he was the owner only when I called back to ask for someone else who would be more professional. I hope you know that you are really really bad at explaining. I do not recommend this business.
It is great to know that there are small business owners to trust with all your planning at a difficult time. Steve and Tom were supportive, gracious and attentive to all of our needs.
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