Gorsline Runciman Funeral Homes

We were very pleased with the excellent service provided by the staff of Gorsline Runciman for my mom’s funeral. We are grateful for their kind support and professionalism throughout the process. They were transparent and informative as we made decisions. I would highly recommend them!

We had a pleasant experience with the funeral director Hank at the East Lansing Facility.nHe catered to our needs in a professional and caring manor and bent over backwards so that my father could have the military burial that he deserved.nI highly recommend this organization.

Marty, Marcia, and Ken helped our family tremendously during a tragic time and made planning my father's funeral, cremation, and interment ceremony as seamless as possible. Because of them and the rest of the Gorsline team, my family was able to take time to both grieve my father's passing and celebrate his life with family and friends through a time that I can only imagine would have been chaotic and stressful without them. I would highly recommend Marty, Marcia, and Ken to help with any funeral needs or planning and I imagine the rest of the Gorsline team are extremely helpful as well. I plan on working with Gorsline for any funeral services, though hopefully that need does not occur anytime soon.

My Family and I are devastated and distraught from loosing My Brother. And we could not think especially to plan my brothers service and deal with details.nRachel and Staff Stepped in like Super Hero’s and got us through so that we could honor my brothers wish and Honor him as a Marine.nI Thank you again for your empathy for our lossnAnd your Heroism for getting us through this hard time.

The East Lansing Chapel recently handled the services for our mother, Barbara Benington. As a family we were very disappointed in their service especially considering in February 2019 we were very pleased with their service for our brother/son James Benington. After meeting with Meaghan and correcting spelling errors of our mom’s maiden name and various other names, we were told they could not be there for visitation on Sunday, October 4 from 2-4 at St. John’s Student Center. We had to go get tables, flowers, and easels to use that day. The programs we were promised were not ready and then when they arrived an hour late they were very poorly made, misspelling words in the quote we picked out for our mom. My sister had to call Sunday night and ask to have the programs reprinted for the funeral and visitation on Monday. On Monday we had people there to help..Tom, Lyndsay and Alana. Tom was very helpful and told us someone should have been there to take care of us Sunday. The girls were helpful but when asked about the donation envelopes that never showed up they told us they had run out. They were very helpful delivering the flowers to mom’s home. The day of the funeral we found out we didn’t have the urn that had been ordered at least a month earlier. We were unable to take mom home with us after the funeral. There are still 4 of my siblings living in the Lansing area and they will be looking elsewhere for services. Considering this is the third member of our family to have used Gorsline Runciman, we all expected a worry free service. We were greatly disappointed. When we received mom’s bookmarks, they didn’t use her quote from the program. Another disappointment.nThe Benington Family