Map
Detailed Information
- Place Types Florist
- Address 13071 Picnic Woods Rd, Lovettsville, VA 20180, USA
- Coordinate 39.254667,-77.679727
- Website http://donnasflowers.net/
- Rating 2.5
- Compound Code 783C+V4 Lovettsville, Virginia,
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
My mother attempted to have flowers delivered to my office from Donna's. There was no one available at my location when they attempted to deliver the flowers, and after 2 days, no one had called my mother to tell her they were not able to deliver. Nor had anyone from Donna's made their delivery attempts known to my office. No calls, no notes left. When my mother called them, they (the manager) asked how they could make it right. My mother asked for the flowers to be redelivered at no charge. Not an unreasonable request, in my opinion. Donna's refused, stating they don't deliver for free. Apparently they don't deliver at all! The kicker is that when my mother originally ordered the flowers, she wanted dahlias included. Donna's Flowers did not know what a dahlia was. I find it shocking that a flower as popular as the dahlia is unknown to a florist. Isn't it their business to know?! Overall, the experience my mother had was poor. No customer service, no follow up. As I never received my flowers, I cannot comment on the state of the arrangement.
If anyone can read this, please DO NOT choose this florist. I ordered flowers from Blooms Monday and they contacted this store to deliver flowers to my wife who is a school teacher. The flowers were delived on a Tuesday after my wife left work. There was a mix up between Blooms and this florist. Instead of them working it out this florist came to my wife's school on Wednesday morning, in front of students, co-workers and her supervisor and took the flowers BACK! We paid for those flowers and these inept people had NO RIGHT to take the flowers from my wife at her work. We complained to no avail. They even tried to blame us even though we had bought and paid for the flowers through Bloom's. I told them it was between them and Bloom's and they were absolutely deaf to what I was talking about. They were rude, obnoxious, unprofessional, and unethical. For them to take away my wife's flowers is beyond comprehension. Please do not choose this floral shop.
The best florist in Loudoun County! If your wife works in Loudoun County schools, this is the place that I would recommend to ensure your flowers are delivered before the school day ends! And according my wife and those she works with, the arrangements are always stunning!
no
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