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Heritage Funeral Home And Cremation Services
Heritage Funeral Home And Cremation Services
Reviews
Patti Palermo (10/04/2020)
We are grateful to Kristen Peterson for helping us make arrangements for my brother. Her kindness and thoughtfulness are truly a blessing at this difficult time. I have had many questions and she has patiently answered all of them. I would highly recommend Heritage Funeral Home.
Joy Thormodsgard (08/25/2020)
Kristin Pederson was wonderful to our entire family. She made a very difficult time more manageable. She did a very good job with Zoom.
Joanna Dingman (05/21/2020)
Obviously this is never an easy time for anyone. Kristen was kind, understanding and beyond helpful. I was impressed with being able to provide a poem about dragonflies and have her find a beautiful photo to add. Thank you!
Jeff Thurston (04/08/2020)
Aside from a relatively minor delay in posting my mother’s obituary, Heritage Funeral Home did a mostly good job…right up until time for the viewing at her church. About 30 minutes prior to when the viewing was supposed to start they still had not arrived at the church with my mother’s body. I called and was assured they were “on the way” and would be there in “about 10 minutes”. They were not. They arrived literally three minutes before the public viewing was to start. (Dad was to have had private time with mom before public viewing started.) By the time all setup was complete it was well past time for the public viewing. So now my choice was to either delay public viewing further or not allow dad private time with her. This is/was completely inexcusable. (Incidentally, Heritage NEVER offered ANY reason or excuse for the delay. They also never offered any form of apology or compensation.) This caused increased stress/concern with nearly all family present in an already sad situation. Though difficult, I fortunately was able to distract dad from the situation so he was unaware of this needless fiasco. One more thing…I gave this Heritage Funeral Home specific instruction to bill ME for the flower arrangement that was to be placed on casket and they indicated they would do so. I never received a bill and investigated to discover they had instead billed and collected money from my father who was already of limited means.
Roy Peterson (08/04/2019)
I am not good with words but Kristen was the most amazing person i have meet. She helped us through the process of losing my 15 year old daughter. She put us at ease through the whole process. The entire staff was a great help. Thanks again Kristen for your help
Similar place
4770 Montgomery Blvd NE c119, Albuquerque, NM 87109, USA
+1 505-322-6232
https://www.neptunesociety.com/location/albuquerque-cremation
300 E Boutz Rd, Las Cruces, NM 88005, USA
+1 575-527-2222
https://www.bacasfuneralchapelslascruces.com/