Venice Pines Veterinary Clinic

Extremely thorough with my beautiful rescue ud83dudc08‍⬛. They have a great staff that is very kind and helpful. All extremely knowledgeable on any subject matter. Our vet is very busy yet he makes the time and effort to make sure that we all get the same time and attention to the situation and anything else that we need or ask. They make it happen and the safety of the animals is first.

We started out with my daughter's adopted kitten and then with our adopted kitten. This is my daughter's first kitten, we had lots of questions as she is away at college. They have been so helpful whenever we had to call for a question. The second kitten had some challenges when we got her with a respiratory infection and all. They gave both kittens the best treatment and we are so happy with them.

Very friendly.

First, I would like to start by saying the star I gave the company is for Jessica (here are the rest for you Jessica ⭐ufe0f ⭐ufe0f ⭐ufe0f ⭐ufe0f ) at the front office was very kind to me during this ordeal that I went through with Venice Pines. I am not one to write reviews normally regardless of if I was treated well or poorly. I do however feel very strongly over an issue that I feel Venice Pines needs to resolve. My dog has been brought to Venice Pines since 2017. Throughout the past 3 years I have spent more than $2,500, between surgery and vaccines and her normal blood tests. What I am completely upset about is the fact that when they wanted to do an X-ray (one) of her bladder (which was fine) But I wasn’t charged for one X-ray. I was charged for 1-3 X-rays at a price of $189.00. So basically if I brought a dog there that had 1 X-ray and someone else brought their dog who needed 3 X-rays we would be charged the same price???!!! How is that fair??? I myself have worked in the veterinary industry and know there is a lot more work that goes into 3 X-rays vs 1 X-ray . When I spoke to the office manager regarding my concerns, I was lied to, and was told there was an issue with the chart and she would have to call me back, when really it was the doctor calling the person I coparent my dog with to let them know “I was yelling at them and that we were going to have to go else where.” I feel that after spending over $2500 at a place of business they could at least give me a break and not charge me for 2 X-rays that WERE NOT DONE. Their needs to change for the future clientele that go there.especially since the majority of the clients are possibly elderly and just want to take care of their animals and don’t question what exactly is being done and why. I am in no way saying that the doctor is a bad doctor or anything like that, just wanting to make people aware of the unjust pricing going on.

Very nicely kept office with great staff and doctors. very responsive, they always call you when they say they are going to and are very kind and gentle to my fur kids.