Mereness-Putnam Funeral Home

Janet and Richard are amazing!! Thank you so much for your amazing service and compassion!! ❤

If I could give this place zero stars, I would.nnI recently lost my brother and I was incredibly upset with the way they conducted business. The director/owner named Janet is extremely cold, condescending, and temperamental...nnTo start off, a lot of friends and family were contacting me for the times of both the mass and burial. So instead of asking both of my parents or his spouse who were heart broken, I decided to call the funeral home myself. I asked the receptionist the times for the mass and burial (which was literally 2 days away) and she didnt know either. Keep in mind, most people were coming from NYC or NJ. She told me that she would have someone else call me back and six hours later that happened.nnMy first experience with Janet was when she called me back and she was rude from the start.nI told her that I needed the times and she asked me did I go to the funeral home's website?nI replied yes.nShe said did you find the obituary?nI replied yes.nShe then asked if I read it (Can you actually believe this, for the love of God, we are all grieving here, can I have the time)?nI replied yes and that it wasnt listed on there.nnDid she really need to ask me all of these questions, when I just needed the times???nnThere was so much more attitude and hostility throughout, my family and I were appalled. My father literally bought a family plot of ten at the local cemetery and we have already buried another brother there already; needless to say, we will never use them again!nnI know this was during covid19 and there were additional instructions but harassing me just because I have a florida cell phone number, you literally couldve googled my phone number and saw that I sold real estate in NJ.nnAt one point they were harassing my niece, whose father just died, because Janet thought that she came from Florida (we are a large Italian family and sometimes we share names LOL).nnCan you imagining grieving for your dead father and now being harassed by a rude owner (its not like we could've complained to someone else)?nnHonestly, I hope you get the point by now. I can easily double the length of this review with more issues that I just had with them. It is really not what you say but how you say it. Please save your family or friends the additional grief and find another place lay anyone to rest...