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Tina Smith (01/20/2018)
Suggest when call- Ask for Male staff member. They need to replace older lady phone answerer. In my emergency & 2 calls to her, she was unsympathetic & Rude: constantly cutting me off and re-stating her opinions( which later were found to be TOTALLY WRONG).nAfter 43 hours ( Tues. through Thursday) & multiple messages left.nNO ONE returned my phone calls.nI showed up and found a helpful Male staff member.nNo one should have to go through that anxiety caused by a staff member.nI hope they rectify their office procedures immediately.
Chris Kuhns (07/11/2019)
We've had two immediate family members entrusted with Shepherds and could not have been more satisfied with the way they handled all our requests.
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