Hancock Animal Hospital

This is the worst experience I had in many years. My appointment was at 1:45. I got there around 1:30 , called their grainy desk . The person picked up the phone sounded like he has no idea after I made a appoint and confirmed the appoint 2 days ago . The person had to retake my dog and my information . I had to wait in my car for 40 min . I had to call them multiple times for them to come and pick up my dog. With 5 min , I got a call from them demanding payment. They claimed multiple vaccine shots and dewormer . I am wondering if they have enough time to walk my dog to the Vet. The lady collect the payment was extremely rude hang up on me multiple times . I would not recommend anyone go to them . Be Careful !!!! This place is sketchy!!!! I would give 0 start if that is an option

I love the care and friendliness of the practice. Dr. Wember has been marvelous tending to a variety of issues with my pets. My dog and cats are tended to with the care of people who treat them as if they are their own. They even go the extra mile to help bring the animals in from the car when I was hobbling in a boot and a cane.

Save your pet and stay away from this Vet.nnI took my cat to this place and found out that he needs a prescription drug called Albon to treat some parasites condition. I ordered online with 1/10 of the price they offered me. The online pharmacy sent them a fax for approval, and after a whole day - no response. The next morning, I called them and the receptionist (working on Feb 20th) told me she would fax the approval back soon. Later in the afternoon, online pharmacy reminded me they have not received the approval letter from my Vet yet. I called again, and she said she's busy and showed no sympathy at all. Later on, she finally agreed that she will fax it over by end of day, which she did, but with an additional note that they do not approval for my online order, and they only approve 20ml which is less than 1oz. The smallest dosage I can find and order online is 60ml (2oz).nnPerfect! now I just need to pay them 10x more money for 1/3 of the dosage. Or I just need to change a Vet.

Been a client for nearly eighteen years. Very highly skilled and knowledgeable staff. Natural alternatives to modern medicine are always provided for consideration. Facility is clean and conveniently located. Waiting area is comfortable with an abundance of sunlight, as are the exam rooms. Wouldn't bring my dogs elsewhere!

I adopted my furry friend a little over 8 years ago. I looked in to different vets in the Boston area to do so research to make sure I found a great vet for him. Always do your research. I have to say I have made the absolute best decision for us, without a doubt. Dr. Wember is an amazing vet, very caring and understands. I have never felt stupid for the times I have tried to self diagnose online (you know you have done it too) or possibly overreacted on what was wrong with my dog. He completely understands and helps you understand as well. We had to have a visit to have a couple teeth removed (due to playing too rough with a toy at home...oops) and a cleaning. Of course I was a hot mess, but Gerry did a great job explaining EVERYTHING to me to help me feel better. His care has never been short of anything but amazing. I have read reviews regarding cost --- is there someone cheaper out there? Possibly? Sometimes you get what you pay for. I think the costs are pretty much in line to what I have paid in the past for previous pets in a variety of states. And with the love and care my dog receives, I am okay. October (and I believe February) is dental awareness month and you receive a discount to get your pets teeth taken care of if needed. So another way of being cost effective. Honestly, cost isn't what brought me here. It is the attention to detail, the impeccable care my dog receives and the awesomeness of the staff there. I appreciate all that they do!