Gloria Monument Co

Really bad service. There is only one person there. They don't answer nor return the calls. I paid for the stone in November and I'm still waiting for it. I should have checked the reviews before I paid for the stone in full.

Very informative and great service!!! The tombstone I purchased for my mother is amazing. Highly recommended.

Let me start out with saying this business is the worst business ever in the history of Laredo. They reel you in with everything you want to hear so they can make the sell and then the real roller coaster begins. We purchased a tombstone from this buisness paid in full and we were promised that from the date we paid in full it would take three weeks for the tombstone to be ready and installed. Till this day it has been 4 months and we still don’t have the item. The story they keep on telling us is that the item is coming from Canada and that it has been route for four months. OMG I can’t believe that a product from Canada is on route for 4 months already and still hasn’t arrived in Laredo. We keep on asking the owner about a tracking number or an invoice number and she says that she doesn’t have one. What business charges you four thousand dollars and can’t provide a tracking or invoice number because according to her they don’t give her one. We have asked her for the information of the company in Canada and she says that customers can not call for information. We started to ask around in the cemetery for references for this business and everybody has had the same headaches with this Lady. I wish we had known the type of business they are running before paying so much money. We have heard from people that they have taken up to a year before there item has been installed. This is just a plain nightmare especially after you have gone through a very hard experience after losing a loved one. I’ll will keep insisting on getting a truthful answer from this lady because everything she had told us are a bunch of lies and ridiculous excuses. Be very aware what you buy from this business because they are very unprofessional and very unorganized. They need to be honest with customers and let them know the real facts and not lies just to sell their product.

We ordered a headstone for my mom, every time we call no one answers. When someone answers they tell you they are busy, call back later.nGrowing up, this was the place to go. No longer the case.nWe should have chosen the one across the Catholic cemetery.nNever again.

Very slow with no communication at all. It took 2 years to get the headstone we ordered, and the shop is always closed when you go there. Every time I would call I was hung up on.