Serenity Funerals & Cremations

I cannot express our gratitude towards this company...they are so personable and they listened to me and made everything so beautiful it was breathtaking... they called and text us prayed for us and really embraced us at this time of neednSo from the bottom of our hearts Thank you each and everyone of younLovenTami,Tana and Breanna Wright

My Uncle Just Recently Passed Due to Covid The Owner Met My Aunt and Myself Personally the Service was Beautiful someone kept checking in making sure if we needed anything they were here to help and made sure my uncles slide show and program were just like my uncle would have wanted them thank you for everything !

I'd give this funeral home NO stars if I could. After the death of his brother, a good friend and his family experienced terrible service from top to bottom. First, the director was argumentative with the widow and would not return her repeated calls. The day of the wake, the family noticed his brother's head was sunken on one side, and a beard (which had grown out and was NOT part of his normal appearance) was left untouched. (The family paid someone else to shave him.) Also, his body arrived at the church 10 minutes before the wake and mourners watched as they prepared him... Next, the funeral home did not include the two floral arrangements which should've flanked the casket, and forgot to bring the resolutions to the church for the funeral. They argued the arrangements weren't part of the package... On top of everything else, the owner of the funeral home made multiple passes at my friend and opted to call him (instead of the widow) to discuss their complaints. The family expected professionalism, kindness, and a dignified burial for their husband/brother. Instead they experienced disrespect, disregard, incompetence, and unwanted sexual advances. It's a convoluted process to report a funeral home to the Texas Funeral Service Commission, but this one is worthy of following through. STAY AWAY FROM THIS PLACE. You and your loved ones deserve better.

I have use this funeral with 3 of our loved ones our big mama our brother. An my father who i just recently loss an with all this hecked covid 19 they did an amazing job reassuring me with every detail i want to thank yall for treating us just like family thank u for taking good care of our loved ones...from the Marquez. Hamilton. Watson family

My friend recently chose this funeral home after being referred by someone else. During what is already a difficult time, the director argued back and forth with the widow on the details, the contract did not match conversations, and on the day of the wake the body arrived late to the service. To add insult, one of the visiting church resolutions was left at the funeral home the day of the service despite being delivered to the funeral home in advance.nnThe staff was unprofessional and lacking in compassion throughout the process. A family should not have to deal with poor service on top of preparing to lay their loved one to rest.