Map
Detailed Information
- Place Types Florist
- Address 98 Westgate Dr, Brockton, MA 02301, USA
- Coordinate 42.0909705,-71.0500553
- Website https://www.ediblearrangements.com/stores/98-westgate-dr-brockt
- Rating 4.3
- Compound Code 3WRX+9X Brockton, MA, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 3:00 PM
Photos
Reviews
Staff is rude and condescending. I called due to an order not deliverable and instead of a solution the manager or whoever I was speaking with just kept make remarks about it being my fault basically with no help. It’s hard to make me upset as I work with people and am very understanding.
Horrible horrible service and I wasn’t absolutely satisfied with the fruit I had got for my grandma’s 90 th bday
Fruit was not fresh and did not look appealing. I have ordered from other local Edible Arrangements before and have not had a problem. Disappointed.
Change your Manager immediately! The customer service is horrible, and telephone manner was unprecedented... the first woman was nice , but didn’t seem to know much, and the woman who took the the phone was extremely rude and said she had been working there a whole year! I would hate to work with her. Why are you arguing with a regular customer?! I average $50 plus arrangement about every 45 days. However, I just go to the edible arrangement that’s closest to me. I’ve never been to this one. I tried to call ahead to order for pick up and it was a 30 min wait for a regular item that takes 15 minutes (if they are prepared) and The way it was described was significantly smaller than what I have purchased in the past. Instead of having patience she was argumentative and told me she had been working there over a year and the item is NEVER made like that. Trying to give her grace, I said or maybe it’s different at each store do you have a similar item?, and she just kept arguing. Then I asked if the first item that I ordered was almost ready and she said no since she’s been on the phone with me she hasn’t had a chance to make it. Needless to say I will return to West Roxbury, or Brookline where I can get what I need as I’m traveling. I could’ve spent about $60 today. But now I’m going to make my own from stop and shop!
The worst customer service. They lie about giving you things you did NOT receive!!! Never Aagain!!!
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